Hampton by Hilton Newcastle is seeking a full-time Guest Service Manager to lead a team with confidence and personality. The ideal candidate will have supervisory or management experience in hospitality, ideally in hotel, bar or restaurant settings, and be fluent in English.
Hours total 40 per week with a mix of 8 and 12-hour shifts, including mornings, evenings and weekends. The role involves cross-department collaboration, guest engagement and ensuring safety and service standards are met.
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Guest Service & Experience Manager in Newcastle upon Tyne employer: KE Hotels
As a Reception Team Member, you will thrive in a vibrant and supportive work culture that prioritises employee growth and development. Our commitment to exceptional guest experiences is matched by our dedication to fostering a collaborative environment where your contributions are valued. Located in a bustling area, we offer unique advantages such as flexible scheduling, ongoing training opportunities, and the chance to be part of a dynamic team that celebrates success together.