KE Hotels is seeking a Front Desk Agent in Newcastle upon Tyne to welcome guests and handle transactions, bookings and local insights. You will be a brand ambassador and ensure an exceptional guest experience from arrival to departure.
In this full-time role, you’ll manage guest check-in/out, upsell opportunities, and coordinate with team to meet guest needs while maintaining safety and brand standards.
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Guest Experience Lead – Front Desk & Concierge in Newcastle upon Tyne employer: KE Hotels
As a Reception Team Member, you will thrive in a vibrant and supportive work culture that prioritises employee growth and development. Our commitment to exceptional guest experiences is matched by our dedication to fostering a collaborative environment where your contributions are valued. Located in a bustling area, we offer unique advantages such as flexible scheduling, ongoing training opportunities, and the chance to be part of a dynamic team that celebrates success together.
