KE Hotels in the United Kingdom is seeking a seasoned Front Office Manager to lead the front desk team and deliver an exceptional guest experience. You will oversee daily operations, supervise staff, and uphold brand standards, while supporting wider hotel operations as a Duty Manager.
The role emphasizes guest service excellence, team development, and effective financial control, including labour costs, billing, and upselling initiatives. Evening, weekend, and night shift coverage is required.
#J-18808-Ljbffr
Front Office Leader — Guest Experience & Team Growth in Newcastle upon Tyne employer: KE Hotels
As a Reception Team Member, you will thrive in a vibrant and supportive work culture that prioritises employee growth and development. Our commitment to exceptional guest experiences is matched by our dedication to fostering a collaborative environment where your contributions are valued. Located in a bustling area, we offer unique advantages such as flexible scheduling, ongoing training opportunities, and the chance to be part of a dynamic team that celebrates success together.
