KE Hotels in Newcastle upon Tyne is seeking a passionate front desk associate to ensure smooth guest experiences and maintain service standards. You will welcome guests, assist with check-ins/outs, handle inquiries, and support various hotel operations.
Reporting to the Front Office Manager and Rooms Division Manager, the role requires excellent communication, a professional telephone manner, flexibility, and proficiency with Opera PMS.
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Front Desk & Duty Manager — Guest Experience in Newcastle upon Tyne employer: KE Hotels
As a Reception Team Member, you will thrive in a vibrant and supportive work culture that prioritises employee growth and development. Our commitment to exceptional guest experiences is matched by our dedication to fostering a collaborative environment where your contributions are valued. Located in a bustling area, we offer unique advantages such as flexible scheduling, ongoing training opportunities, and the chance to be part of a dynamic team that celebrates success together.
