At a Glance
- Tasks: Check guests in/out and manage bills while serving food and drinks.
- Company: Hampton by Hilton Newcastle offers a vibrant hotel environment.
- Benefits: Enjoy paid breaks, discounted stays, and wellness support through the WeCare app.
- Other info: Part-time role with 24 hours per week and opportunities for overtime.
- Why this job: Join a dynamic team and enhance guest experiences in a hospitality setting.
- Qualifications: Experience in hotel reception and knowledge of food safety laws are essential.
The predicted salary is between 13 - 13 £ per hour.
Hampton by Hilton Newcastle is recruiting a part‑time Hotel Reception / Guest Service Assistant.
Hours: 24 hours per week (mix of 8‑hr and 12‑hr shifts). Shifts: 2 or 3 shifts per week (plus overtime opportunities).
Salary: £13.00 per hour.
Responsibilities:
- Working across all departments of the hotel including reception, bar & kitchen.
- Checking guests in/out.
- Managing bills & payments.
- Helping guests & creating positive experiences.
- Prepare and serve food from a limited simple menu.
- Serving alcohol, soft drinks, hot drinks & snacks.
- Follow all food safety, licensing and health and safety policies to work safely.
Essential Attributes – Hamptonality:
- Great energy and a can‑do attitude.
- Great team player, and you love chatting with guests.
- Skilled multitasker who can balance hard work with great service.
- Clear communicator fluent in English (and other languages a plus!).
Useful Experience:
- Hotel reception or similar experience in the hospitality industry.
- Knowledge of hotel reservation systems.
- Knowledge of Food Safety & Licensing laws.
Perks:
- Permanent contract with salary exceeding national living wage.
- Paid breaks for shifts that exceed 6 hours.
- Hilton Team Member Travel Program, discounted stays across Hilton hotels worldwide.
- Hilton University platform and FLOW for all training requirements.
- WeCare app – to support your mental, physical, social and financial wellbeing.
- BHN Extras! – bYond prepaid shopping card, discounted digital gift cards.
- Eye Care voucher scheme – free eye tests and help towards prescription glasses.
Guest Service Assistant - Hotel Reception employer: KE Hotels
Join our vibrant Night Team in the heart of the hospitality sector, where we prioritise exceptional guest experiences and a supportive work environment. We offer competitive benefits, a culture of teamwork, and opportunities for personal and professional growth, all while working in a dynamic location that attracts diverse guests. Embrace the chance to make a meaningful impact on our guests' stays and develop your skills in a rewarding role.
