At a Glance
- Tasks: Welcome clients and manage enquiries with a friendly, professional approach.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Enjoy a vibrant work environment with chances to build relationships.
- Why this job: Be the first point of contact and make a lasting impression.
- Qualifications: Strong communication skills and familiarity with Microsoft Office.
The predicted salary is between 23512 - 28736 £ per year.
A successful receptionist has strong communication skills and plays a key role in delivering an excellent front of house experience. Their primary responsibility is to ensure clients and customers feel welcomed and supported, whether over the phone, via email or in person.
Other key duties and skills required for the role include:
- Familiarity with computer packages such as Microsoft Office
- Strong communication skills, particularly the ability to present information clearly
- Resolving customer or client enquiries and communicating messages to relevant team members
- Helping to build rapport with customers and clients by remembering them and their relationship to the business
- Accepting and delivering business mail
- Maintaining a professional and polite manner in all customer interactions
- Monitoring building security and reporting any suspicious activity to security personnel or senior staff
- Offering refreshments to waiting clients
Reception Team Member in Cheltenham employer: KE Hotels
Join our vibrant Night Team in the heart of the hospitality sector, where we prioritise exceptional guest experiences and a supportive work environment. We offer competitive benefits, a culture of teamwork, and opportunities for personal and professional growth, all while working in a dynamic location that attracts diverse guests. Embrace the chance to make a meaningful impact on our guests' stays and develop your skills in a rewarding role.
