KE Hotels (Newcastle) is seeking an experienced Front Office Manager to lead the Front Office team and deliver exceptional guest experiences at our Newcastle property. You will oversee daily Front Desk operations, staff development, brand standards, and act as Duty Manager as required.
You will drive guest satisfaction, manage and coach a team, and ensure smooth check-in/check-out, with a focus on profitability and compliance.
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Front Office Leader: Guest Experience & Operations in Newcastle upon Tyne employer: KE Hotels (Newcastle)
At KE Hotels in Newcastle, we pride ourselves on creating a welcoming and supportive work environment for our team members. As a part-time Front Desk Agent, you will not only play a crucial role in enhancing guest experiences but also benefit from ongoing training and development opportunities that foster personal and professional growth. Our commitment to teamwork and open communication ensures that every employee feels valued and empowered to contribute to our vibrant hospitality culture.