Front Office Guest Experience Lead in Newcastle upon Tyne

Front Office Guest Experience Lead in Newcastle upon Tyne

Newcastle upon Tyne Full-Time On-site
KE Hotels (Newcastle)

KE Hotels (Newcastle) seeks a passionate front desk professional to join our hotel team. Reporting to the Front Office Manager and Rooms Division Manager, you will oversee guest arrivals and check-ins, ensuring a warm, efficient welcome.

You will handle guest queries, cash transactions and coordinate with other departments to maintain service standards. A calm telephone manner, attention to detail and a proactive, team-oriented attitude are essential.

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Front Office Guest Experience Lead in Newcastle upon Tyne employer: KE Hotels (Newcastle)

At KE Hotels in Newcastle, we pride ourselves on creating a welcoming and supportive work environment for our team members. As a part-time Front Desk Agent, you will not only play a crucial role in enhancing guest experiences but also benefit from ongoing training and development opportunities that foster personal and professional growth. Our commitment to teamwork and open communication ensures that every employee feels valued and empowered to contribute to our vibrant hospitality culture.

KE Hotels (Newcastle)

Contact Details:

KE Hotels (Newcastle) Recruitment Team