Ke Hotels (Newcastle) is looking for a passionate front desk team member to help ensure the smooth running of the hotel and a warm guest experience. You will report to the Front Office Manager and Rooms Division Manager, delivering high standards at check-in and check-out and supporting all departments to maintain service excellence.
You will handle cash and card transactions, assist with guest reviews, and respond promptly to enquiries while remaining calm, professional and guest-focused in a
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Guest Experience Lead, Front Office employer: KE Hotels (Newcastle)
At KE Hotels in Newcastle, we pride ourselves on creating a welcoming and supportive work environment for our team members. As a part-time Front Desk Agent, you will not only play a crucial role in enhancing guest experiences but also benefit from ongoing training and development opportunities that foster personal and professional growth. Our commitment to teamwork and open communication ensures that every employee feels valued and empowered to contribute to our vibrant hospitality culture.
