Ke Hotels Newcastle is seeking a Front Desk Agent to greet guests, handle transactions and provide local insights to ensure an exceptional stay. This full-time role focuses on delivering warm, personalised service from check-in to check-out.
Experience in customer-facing roles and familiarity with central reservations systems is preferred. You will manage bookings, up-sell where appropriate, handle guest requests with professionalism, maintain safety procedures, and act as a brand ambassador
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Guest Experience Front Desk Agent employer: KE Hotels (Newcastle)
At KE Hotels in Newcastle, we pride ourselves on creating a welcoming and supportive work environment for our team members. As a part-time Front Desk Agent, you will not only play a crucial role in enhancing guest experiences but also benefit from ongoing training and development opportunities that foster personal and professional growth. Our commitment to teamwork and open communication ensures that every employee feels valued and empowered to contribute to our vibrant hospitality culture.
