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- Tasks: Join us as a Project Technician, combining tech skills with real-world problem-solving at global events.
- Company: We're a leading tech provider for high-profile live events, focusing on innovation and reliability.
- Benefits: Enjoy competitive salary, hybrid work, travel opportunities, and continuous learning.
- Why this job: Be part of a dynamic team, thrive in fast-paced environments, and make an impact at major events.
- Qualifications: Proficiency in HTML & CSS, customer service experience, and a passion for tech and events required.
- Other info: Willingness to travel internationally and work on-site is essential.
The predicted salary is between 28800 - 48000 £ per year.
Our client is a leading provider of access control and accreditation technology, powering high-profile live events across the globe. With a focus on flexibility, reliability, and innovation, they design and deliver bespoke tech solutions that ensure secure and seamless event experiences.
- Work with cutting-edge software used at major international events
- Collaborate with global brands and world-renowned venues
- Be part of a dynamic, travel-ready team that thrives on live environments
- Opportunities for continuous learning and professional growth
- A culture that values curiosity, autonomy, and client excellence
This is a hands-on, client-facing role ideal for someone who enjoys combining tech skills with real-world problem-solving. As a Project Technician, you'll play a key role in building and supporting custom environments that drive secure, efficient access at global events.
- Configure proprietary software to build custom event portals and access control setups
- Support clients on-site and remotely with both hardware and software solutions
- Respond to and implement bespoke client requests and configurations
- Maintain project records and workflows using Jira
- Travel internationally to deliver on-site support and training during live events
This role suits someone with a passion for technology and events, who’s confident working directly with clients and thrives in fast-changing environments. A blend of technical ability, customer service, and adaptability is key.
- Proficiency in HTML & CSS (in a professional or demonstrable personal capacity)
- Experience working in a client-facing or customer service environment
- Comfortable with Microsoft Office tools and ideally Jira
- Exposure to JavaScript, jQuery, React, or MySQL is a plus
- Willingness to travel and work on-site in the UK and abroad, sometimes at short notice
This Project Technician opportunity is attracting strong interest—if you’re excited by tech, travel, and high-impact events, don’t wait. Hit the apply button or get in touch directly to learn more. Happy to have a chat if you have any questions!
Technical Support Engineer employer: KDR Talent Solutions
Contact Detail:
KDR Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in access control and event technology. Understanding the tools and software used in high-profile events will give you an edge during interviews, as you'll be able to discuss relevant technologies confidently.
✨Tip Number 2
Network with professionals in the events technology sector. Attend industry meetups or webinars to connect with people who work in similar roles. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through real-world scenarios. Think of examples from your past experiences where you successfully resolved technical issues or improved client satisfaction, as these will resonate well with the hiring team.
✨Tip Number 4
Showcase your adaptability and willingness to travel. Since this role involves international travel, be ready to discuss your previous experiences in dynamic environments and how you handle unexpected challenges on-site.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical skills, particularly in HTML, CSS, and any experience with client-facing roles. Emphasise your adaptability and problem-solving abilities, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and events. Mention specific experiences where you've successfully supported clients or solved technical issues, showcasing your hands-on approach.
Showcase Relevant Experience: If you have experience with tools like Jira or exposure to JavaScript, jQuery, React, or MySQL, make sure to include this in your application. Highlight any previous roles that involved travel or working in dynamic environments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Technical Support Engineer.
How to prepare for a job interview at KDR Talent Solutions
✨Show Your Technical Skills
Be prepared to discuss your proficiency in HTML, CSS, and any other relevant technologies. Bring examples of past projects or experiences where you've successfully applied these skills, especially in a client-facing context.
✨Demonstrate Problem-Solving Abilities
Since the role involves real-world problem-solving, think of specific instances where you've tackled technical challenges. Be ready to explain your thought process and how you arrived at solutions, particularly in high-pressure situations.
✨Highlight Customer Service Experience
This position requires strong customer service skills. Share examples of how you've effectively communicated with clients, resolved their issues, and ensured their satisfaction, especially in a fast-paced environment.
✨Express Willingness to Travel
As the role involves international travel, convey your enthusiasm for working on-site at events. Discuss any previous travel experiences related to work and how you adapt to new environments and cultures.
