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For Companies At a Glance
- Tasks: Design and build tools to enhance customer experience in a collaborative squad.
- Company: Join a fast-growing, tech-driven business focused on modern engineering.
- Benefits: Enjoy a competitive salary, bonus, strong benefits, and hybrid work flexibility.
- Why this job: Make a real impact in a supportive environment with ownership and growth opportunities.
- Qualifications: Experience with CRM systems, strong coding skills, and an automation-first mindset required.
- Other info: Work 1-2 days a week in the Hook office while staying connected with your team.
The predicted salary is between 46000 - 78000 £ per year.
We’re supporting a fast-growing, tech-driven business in their search for a Senior CRM Developer to help revolutionise how they manage customer operations. This is a hybrid role, typically 1–2 days per week in their Hook office, offering flexibility while still keeping connected with the wider team. With exciting plans for growth and transformation, this is a brilliant opportunity to join a modern engineering environment where your impact will be real, visible, and valued.
The Role
This brand-new position sits within a collaborative squad focused on Customer Platforms. You’ll be central to designing and building tools that enhance customer experience across inbound support and outbound engagement—supporting a contact centre environment and beyond.
Key Responsibilities
- Build and maintain custom apps, tools, and widgets to optimise a major CRM platform (currently Zendesk, but open to all CRM backgrounds)
- Contribute to a long-term platform roadmap that supports automation and operational efficiency
- Collaborate closely with CRM leads, software engineers, and product stakeholders
- Champion clean, well-tested, and scalable code in a modern DevOps environment
What We’re Looking For
We’re after an engineer with:
- Solid commercial experience with CRM systems (Zendesk, Salesforce, HubSpot, Dynamics etc.)
- Strong coding skills
- Exposure to cloud environments
- An automation-first mindset, with a passion for problem-solving and continuous improvement
- Ability to thrive in a dynamic, collaborative environment
Why Apply?
- Join a business committed to modern engineering and great customer experience
- Work in a supportive, empowered squad structure with real ownership
- Be part of something high-impact and high-visibility
- Competitive salary, strong benefits, and a clear progression path
If you’re an experienced CRM developer who enjoys coding, automation, and building better customer journeys through smart tech—get in touch today to find out more.
Contact Detail:
KDR Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Developer
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, especially Zendesk. Having hands-on experience or even a project showcasing your skills with these platforms can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in a collaborative environment. Be prepared to discuss examples of how you've worked with cross-functional teams, as this role emphasises collaboration with CRM leads and software engineers.
✨Tip Number 3
Showcase your coding skills by being ready to discuss specific projects where you've implemented clean, scalable code. Consider preparing a portfolio or examples that demonstrate your technical abilities and problem-solving mindset.
✨Tip Number 4
Research the company’s growth plans and their approach to customer experience. Being knowledgeable about their vision will help you articulate how you can contribute to their goals during discussions.
We think you need these skills to ace Senior CRM Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems, particularly any work with Zendesk, Salesforce, or similar platforms. Emphasise your coding skills and any relevant projects that showcase your ability to optimise customer operations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for problem-solving and automation. Mention specific examples of how you've contributed to improving customer experiences in previous roles, and explain why you're excited about the opportunity to work in a modern engineering environment.
Showcase Your Technical Skills: If applicable, include links to your GitHub or other repositories where you have shared code or projects related to CRM development. This will give the hiring team insight into your coding style and capabilities.
Highlight Collaboration Experience: Since the role involves working closely with CRM leads and software engineers, be sure to mention any past experiences where you successfully collaborated in a team setting. This could include cross-functional projects or agile methodologies you've employed.
How to prepare for a job interview at KDR Talent Solutions
✨Showcase Your CRM Expertise
Make sure to highlight your experience with various CRM systems, especially Zendesk, Salesforce, and HubSpot. Be prepared to discuss specific projects where you've optimised customer operations or improved user experiences.
✨Demonstrate Your Coding Skills
Since strong coding skills are essential for this role, be ready to talk about your programming background. You might even want to prepare for a coding challenge or technical questions that assess your problem-solving abilities.
✨Emphasise Collaboration
This position requires working closely with CRM leads and software engineers. Share examples of how you've successfully collaborated in past roles, focusing on teamwork and communication skills.
✨Discuss Your Automation Mindset
The company values an automation-first approach, so be sure to express your passion for automating processes. Talk about any tools or methodologies you've used to enhance operational efficiency in previous roles.
