Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support global events by troubleshooting software and hardware issues in real-time.
- Company: Join a leading SaaS provider powering world-class sporting events and festivals.
- Benefits: Hybrid role with travel opportunities, competitive salary, and clear career development pathways.
- Why this job: Gain hands-on experience with cutting-edge tech while travelling the world.
- Qualifications: Tech-savvy problem solver with basic SaaS and cloud knowledge.
- Other info: Dynamic team environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our client is a global leader in their field providing SaaS solutions, powering world‑class sporting events, festivals, and high‑profile international organisations. With cutting‑edge SaaS platforms and on‑site IoT deployments, they are in a major growth phase and expanding their technical team.
What makes them exciting to join?
- Work with a genuinely innovative SaaS and IoT product used at globally recognized events
- Clear career development pathways tailored to your future goals (software, R&D, or technical project leadership)
- Hands-on exposure to cloud technology (AWS), and micro‑frontend applications
- A supportive, close‑knit engineering team that values curiosity, problem‑solving, and customer impact
The Role
As an Application Support Engineer, you’ll play a key role in configuring, deploying, and supporting our client’s software for large‑scale live events across the globe. This is a hybrid role combining application support, light web development, and on‑site hardware setup, ideal for someone early in their tech career who loves variety, travel, and problem‑solving.
You’ll get involved in:
- Supporting clients on‑site worldwide, troubleshooting software, hardware, and networking issues in real time
- Setting up and configuring hardware, scanners, and IoT devices
- Creating bespoke micro‑frontend features or rapid on‑site proofs of concept
- Working closely with project managers and senior engineers to continually refine and improve the platform
Your Experience
You’ll be a technically curious, people‑focused problem solver who enjoys variety and thrives in fast‑moving environments. This role suits junior technologists, early‑career application support engineers, and tech‑savvy professionals from customer‑facing technical roles.
- Ability to debug front‑end issues and think logically through problems
- Excellent communication skills and confidence working directly with clients
- Basic understanding of SaaS, cloud concepts, APIs, and databases
- Willingness to travel internationally up to 50% of the year (valid passport required)
Bonus points for: jQuery, Bootstrap, MySQL, AWS, IoT knowledge, or experience in customer-facing tech support roles.
This Application Support Engineer position is already attracting strong interest and won’t stay open for long. If you’re excited by global travel, hands‑on technology, and career growth, get in touch today or click the apply button. If you’d like any advice or want to check if it’s the right fit, feel free to give me a call anytime.
Application Support Engineer in Letchworth employer: KDR Talent Solutions
Contact Detail:
KDR Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer in Letchworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with current employees at the company. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing any relevant projects or experiences, especially those involving SaaS or IoT. This will help you stand out during interviews and demonstrate your hands-on abilities.
✨Tip Number 3
Prepare for the unexpected! Since this role involves troubleshooting on-site, practice thinking on your feet. Brush up on common issues related to software and hardware, and be ready to discuss how you'd tackle them in real-time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team and ready to take that next step in your career.
We think you need these skills to ace Application Support Engineer in Letchworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Application Support Engineer role. Highlight any relevant tech support experience, especially with SaaS or IoT, to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and problem-solving, and let us know why you’re excited about working with our innovative SaaS solutions at global events.
Show Off Your Communication Skills: Since this role involves working directly with clients, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can connect with people effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our supportive engineering team!
How to prepare for a job interview at KDR Talent Solutions
✨Know Your Tech Basics
Make sure you brush up on your understanding of SaaS, cloud concepts, and APIs. Being able to discuss these topics confidently will show that you're not just a people-focused problem solver, but also technically curious.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully troubleshot issues or solved problems. Whether it's a tech issue or a customer service challenge, having specific stories ready will demonstrate your capability in real-time scenarios.
✨Communicate Clearly
Since this role involves direct client interaction, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable explaining technical concepts in simple terms.
✨Embrace the Travel Aspect
Be ready to discuss your willingness to travel internationally. If you have any previous travel experiences related to work or study, share those stories to highlight your adaptability and enthusiasm for the role.
