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- Tasks: Engage with customers, process orders, and manage a busy trade counter.
- Company: Join KDM Hire, a top equipment rental company with 35 years of industry experience.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Work hours are Monday to Friday with occasional Saturday shifts.
- Why this job: Be part of a passionate team that values positivity, integrity, and customer satisfaction.
- Qualifications: Previous experience in a similar role and knowledge of tools is essential.
The predicted salary is between 24000 - 36000 £ per year.
Grow your career with a leader in equipment rental! If you have a passion for tools and equipment and think you would enjoy providing solutions for our customers DIY, gardening, construction or professional tradesperson\’s needs, we want to hear from you! What you will do: Build customer relations by phone and in person. Process rental orders, handle payments and manage associated paperwork. Contribute to the day to day running of a busy trade counter. Advise customers on the proper use of equipment and demonstrate operation when necessary. Retail sales and merchandising the shop, ensure full stock of products. Liaise with the transport team to ensure equipment availability and timely deliveries. Maintain a clean, organised and safe work area. Ensure delivery contracts are signed and returned. Contact customers about delivery/collection details. Handle general transport admin tasks. What you will need: Previous experience in a similar role. Knowledge of tools and small plant equipment. Good organisational skills and high attention to detail. Excellent communication skills with a strong customer service focus. Actively takes ownership of tasks and takes pride in their work. Good computer skills. The ability to work under pressure in a busy fast paced office KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland\’s leading equipment rental companies. With over 35 years of experience within the industry, our passion remains the same to simply do \’whatever it takes\’ to deliver quality equipment and services to our customers. We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy. Hours of work: Monday – Thursday 7.30am – 5pm & Friday 7.30am – 4pm with 1 Saturday every 4 weeks from 7.45am – 12pm Location: 3 Alexander Road, Castlereagh, Belfast, Co. Down BT6 9HP Salary: Depending on experience We are an Equal Opportunity Employer. #nijobs To be considered for this role please click on the apply via CV button to submit your application
Hire Controller employer: KDM Hire Ltd
Contact Detail:
KDM Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the rental industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when discussing how you would handle customer interactions in the job.
✨Tip Number 3
Research KDM Hire and their values, such as Positivity and Integrity. Be prepared to discuss how your personal values align with theirs during the interview, showcasing that you're a good cultural fit.
✨Tip Number 4
Prepare questions to ask during the interview about the day-to-day operations at the trade counter. This shows your enthusiasm for the role and helps you understand what will be expected of you.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and equipment rental. Emphasise any previous roles where you demonstrated strong organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for tools and equipment. Mention specific experiences that align with the job description, such as advising customers or managing paperwork.
Highlight Relevant Skills: In your application, clearly outline your communication skills and customer service focus. Provide examples of how you've taken ownership of tasks and contributed positively to your previous workplaces.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at KDM Hire Ltd
✨Show Your Passion for Tools and Equipment
Make sure to express your enthusiasm for tools and equipment during the interview. Share any personal experiences or projects where you've used such equipment, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role involves building customer relations, be prepared to discuss your previous customer service experiences. Provide examples of how you've successfully handled customer inquiries or resolved issues, showcasing your communication skills.
✨Demonstrate Organisational Skills
The job requires good organisational skills and attention to detail. Be ready to talk about how you manage tasks and prioritise responsibilities in a busy environment. Mention any tools or methods you use to stay organised.
✨Align with Company Values
KDM Hire values positivity, responsibility, integrity, determination, and energy. Research these values and think of examples from your past work that align with them. This will show that you are a good cultural fit for the company.