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- Tasks: Engage with customers, process orders, and manage a busy trade counter.
- Company: Join KDM Hire, a top equipment rental company with 35 years of experience.
- Benefits: Enjoy a competitive salary, overtime pay, and a dynamic work environment.
- Why this job: Be part of a passionate team that values positivity and integrity while helping customers succeed.
- Qualifications: Previous experience in a similar role and knowledge of tools are essential.
- Other info: Work hours include Monday to Friday with occasional Saturday shifts.
The predicted salary is between 24000 - 42000 £ per year.
Grow your career with a leader in equipment rental! If you have a passion for tools and equipment and think you would enjoy providing solutions for our customers DIY, gardening, construction or professional tradesperson\’s needs, we want to hear from you! What you will do: Build customer relations by phone and in person. Process rental orders, handle payments and manage associated paperwork. Contribute to the day to day running of a busy trade counter. Advise customers on the proper use of equipment and demonstrate operation when necessary. Retail sales and merchandising the shop, ensure full stock of products. Liaise with the transport team to ensure equipment availability and timely deliveries. Maintain a clean, organised and safe work area. Ensure delivery contracts are signed and returned. Contact customers about delivery/collection details. Handle general transport admin tasks. What you will need: Previous experience in a similar role. Knowledge of tools and small plant equipment. Good organisational skills and high attention to detail. Excellent communication skills with a strong customer service focus. Actively takes ownership of tasks and takes pride in their work. Good computer skills. The ability to work under pressure in a busy fast paced office KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland\’s leading equipment rental companies. With over 35 years of experience within the industry, our passion remains the same to simply do \’whatever it takes\’ to deliver quality equipment and services to our customers. We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy. Hours of work: Monday – Thursday 7.30am – 5pm & Friday 7.30am – 4pm with 1 Saturday every 4 weeks from 7.45am – 12pm Location: 3 Alexander Road, Castlereagh, Belfast, Co. Down BT6 9HP Salary: Depending on experience We are an Equal Opportunity Employer. #nijobs To be considered for this role please click on the apply via CV button to submit your application
Hire Controller employer: KDM Hire Ltd
Contact Detail:
KDM Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the rental industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. Being able to effectively communicate and advise on equipment usage is crucial for this position.
✨Tip Number 3
Research KDM Hire and their values. Understanding their commitment to quality and customer satisfaction will allow you to align your responses during the interview with what they are looking for in a candidate.
✨Tip Number 4
Prepare examples from your previous experience that showcase your organisational skills and ability to work under pressure. Highlighting these traits will show that you can thrive in a busy trade counter environment.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Hire Controller.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, equipment rental, or related fields. Use specific examples to demonstrate your knowledge of tools and small plant equipment.
Showcase Your Skills: Make sure to mention your organisational skills, attention to detail, and ability to work under pressure. Provide examples of how you've successfully managed tasks in a busy environment.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the industry and your alignment with the company's values of Positivity, Responsibility, Integrity, Determination, and Energy. Make it personal and engaging to stand out.
How to prepare for a job interview at KDM Hire Ltd
✨Show Your Passion for Tools and Equipment
Make sure to express your enthusiasm for tools and equipment during the interview. Share any personal experiences or projects where you've used such equipment, as this will demonstrate your genuine interest in the role.
✨Highlight Your Customer Service Skills
Since the role involves building customer relations, be prepared to discuss your previous experiences in customer service. Provide examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Organisational Skills
The job requires good organisational skills and attention to detail. Be ready to talk about how you manage your tasks and keep things organised, especially in a busy environment. You might even want to share specific tools or methods you use to stay on top of your work.
✨Prepare for Practical Questions
Expect questions that assess your knowledge of tools and small plant equipment. Brush up on common equipment types and their uses, and be ready to explain how you would advise customers on their proper operation.