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- Tasks: Build customer relations, process orders, and manage a busy trade counter.
- Company: Join KDM Hire, a leading equipment rental company with over 35 years of experience.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a passionate team delivering quality equipment and services to customers.
- Qualifications: Experience in a similar role, knowledge of tools, and excellent communication skills.
- Other info: Work in a fast-paced office with a focus on positivity and integrity.
The predicted salary is between 25000 - 30000 £ per year.
Grow your career with a leader in equipment rental! If you have a passion for tools and equipment and think you would enjoy providing solutions for our customers DIY, gardening, construction or professional tradesperson's needs, we want to hear from you!
What you will do:
- Build customer relations by phone and in person.
- Process rental orders, handle payments and manage associated paperwork.
- Contribute to the day to day running of a busy trade counter.
- Advise customers on the proper use of equipment and demonstrate operation when necessary.
- Retail sales and merchandising the shop, ensure full stock of products.
- Liaise with the transport team to ensure equipment availability and timely deliveries.
- Maintain a clean, organised and safe work area.
- Ensure delivery contracts are signed and returned.
- Contact customers about delivery/collection details.
- Handle general transport admin tasks.
What you will need:
- Previous experience in a similar role.
- Knowledge of tools and small plant equipment.
- Good organisational skills and high attention to detail.
- Excellent communication skills with a strong customer service focus.
- Actively takes ownership of tasks and takes pride in their work.
- Good computer skills.
- The ability to work under pressure in a busy fast paced office.
KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland's leading equipment rental companies. With over 35 years of experience within the industry, our passion remains the same to simply do 'whatever it takes' to deliver quality equipment and services to our customers. We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy.
Hours of work: Monday - Thursday 7.30am - 5pm & Friday 7.30am - 4pm with 1 Saturday every 4 weeks from 7.45am - 12pm
Location: 3 Alexander Road, Castlereagh, Belfast, Co. Down BT6 9HP
Salary: Depending on experience
We are an Equal Opportunity Employer.
To be considered for this role please click on the apply via CV button to submit your application.
Hire Controller employer: KDM Hire Ltd
Contact Detail:
KDM Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Get to know the company! Research KDM Hire and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be building customer relations, it’s crucial to articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence before any interviews.
✨Tip Number 3
Showcase your organisational skills! Be ready to discuss how you've managed tasks in previous roles. Use specific examples to demonstrate your attention to detail and ability to work under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the KDM Hire team.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for tools and equipment right from the start! In your application, mention any relevant experience or hobbies that showcase your love for DIY, gardening, or construction.
Tailor Your CV: Make sure your CV highlights your previous experience in similar roles. We want to see how your skills align with what we need, so don’t be shy about showcasing your organisational skills and customer service focus!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at KDM Hire Ltd
✨Know Your Tools
Brush up on your knowledge of tools and small plant equipment before the interview. Be ready to discuss specific products and their uses, as this will show your passion for the industry and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples of how you've built customer relationships in previous roles. Highlight your communication skills and any instances where you went above and beyond to meet a customer's needs, as this aligns with the company's focus on excellent service.
✨Demonstrate Organisational Skills
Think of ways you've successfully managed paperwork or handled multiple tasks under pressure. Share these experiences during the interview to illustrate your attention to detail and ability to thrive in a busy environment.
✨Embrace the Company Values
Familiarise yourself with the company's values: Positivity, Responsibility, Integrity, Determination, and Energy. Be prepared to discuss how you embody these traits in your work ethic and approach to challenges, as this will resonate well with the interviewers.