Goods Out Manager in Scarborough

Are you an experienced Goods Out Manager who thrives on pace, accuracy, and getting orders out the door on time? We’re recruiting for a Goods Out Manager for a busy, established business in Scarborough. This is a pivotal role in the stock lifecycle, leading the function to ensure orders are picked accurately from a large warehouse and dispatched efficiently — all while hitting productivity targets and maintaining high standards across people, process and systems. You’ll work closely with the Operations Manager, using automated and computerised systems to analyse real-time data and drive performance and continuous improvement.

What the Goods Out Manager job involves:

• Overseeing outbound warehousing operations and empowering Team Leaders to build strong teams, manage performance, and maintain productivity standards.
• Managing and leading staff in line with business, departmental and personal targets.
• Owning departmental performance and working with Team Leaders on improvement initiatives where results are below expectation.
• Developing teams through training, mentoring and strong onboarding/induction processes.
• Reporting monthly on KPI outcomes and working with Team Leaders to set KPIs and objectives aligned to operational goals.
• Developing, reviewing and maintaining H&S and risk management documentation.
• Monitoring absence and attendance and reporting weekly on actions taken/planned.
• Managing HR activities including recruitment, induction, investigations and disciplinaries (as required).
• Developing, delivering and monitoring standards and performance documentation in line with SOPs.
• Supporting rota coordination when required, in line with company practices.
• Contributing to meetings to help shape department targets and objectives.
• Cross-department liaison to improve and maintain efficiencies across the wider operation.
• Coordinating stock movement so goods flow safely, smoothly and consistently through the warehouse.
• Maintaining a clear understanding of company policies/vision and how the warehouse supports this.

Skills required:

• Confident, people-first leader who can drive standards while keeping teams motivated and productive in a fast-paced warehouse environment.
• Demonstrable leadership experience.
• Strong confidence and “strength of character”.
• Excellent communication skills.
• Detail-orientated and analytical approach.
• Strong time management, prioritisation and problem-solving skills.
• Proven experience delivering training.
• Knowledge of HR policies and best practice.
• Working knowledge of Health & Safety.
• Flexibility with rota hours where required to meet business need.
• Ability to produce and present data in Microsoft formats.
• Experience of stock movement practices.
• Ambition to progress, with a proactive mindset.
• Creative thinker with good negotiation skills.
• Experience as a Dispatch Manager / Outbound Warehouse Manager / Goods Out Supervisor or similar.

Other information:

• Full time working Monday to Friday.
• Casual Dress code.
• Staff discount.

This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been shortlisted for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data.