At a Glance
- Tasks: Support businesses with their insurance inquiries and manage policy administration.
- Company: Family-run insurance business prioritising people and growth.
- Benefits: Hybrid working, 24 days holiday, plus extra time off at Christmas.
- Other info: Low staff turnover and opportunities for training and development.
- Why this job: Join a supportive team in a brand new office with great career prospects.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts its people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in?
We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser.
What the Insurance Customer Adviser job involves:
- Speaking to new and existing customers over the telephone and via email
- Processing and administration of all insurance policies within the department
- Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers
- Collecting payments in line with the Company and client expectations
Insurance Customer Advisor employer: KD Recruitment
Join a family-run insurance business in Hull that prioritises its employees, offering a supportive work environment with hybrid working options, extensive training and development opportunities, and generous holiday allowances including extra time off during the festive season. With a focus on employee well-being and a low turnover of staff, this growing company provides a modern office space and a chance to make a meaningful impact while supporting diverse commercial clients.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Customer Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about openings at family-run businesses. A friendly chat can often lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on common customer service scenarios. Think about how you’d handle inquiries or complaints, as this will show your potential employer that you’re ready to support their clients effectively.
✨Tip Number 3
Don’t forget to showcase your soft skills! Being an Insurance Customer Advisor is all about communication and empathy, so be sure to highlight these traits during your conversations with potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that perfect job, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing familiar faces!
We think you need these skills to ace Insurance Customer Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Insurance Customer Adviser role. Highlight any relevant experience you have in customer service or insurance, and don’t forget to mention your skills in handling inquiries and processing policies.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. Be sure to mention your enthusiasm for working in a family-run business and your commitment to supporting clients.
Showcase Your Communication Skills:Since the role involves speaking to customers over the phone and via email, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully handled customer inquiries in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KD Recruitment
✨Know Your Insurance Basics
Before the interview, brush up on your knowledge of insurance policies and common terms. Understanding the basics will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Adviser, you'll be speaking to clients regularly. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your communication style.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific customer situations. Think of examples from your past experiences where you've successfully resolved issues or provided excellent service. This will demonstrate your problem-solving skills.
✨Research the Company Culture
Since this is a family-run business that values its employees, make sure to understand their culture. Be ready to discuss why you want to work there and how you align with their values. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
