At a Glance
- Tasks: Support businesses with their insurance inquiries and manage policies.
- Company: Family-run insurance business prioritising employee wellbeing.
- Benefits: Hybrid working, 24 days holiday, healthcare scheme, and Christmas leave.
- Other info: Dynamic work environment with opportunities for training and development.
- Why this job: Join a growing team and make a difference in customer service.
- Qualifications: Experience in insurance and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts its people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in?
We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser.
What the Insurance Customer Adviser job involves:
- Speaking to new and existing customers over the telephone and via email
- Processing and administration of all insurance policies within the department
- Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers
- Collecting payments in line with the Company and client expectations
- Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages
Skills required:
- Previous experience or working within Insurance is essential
- Excellent customer service skills both written and verbal
- Fully computer literate with MS Office
- Able to learn new systems and processes
Other information:
- Monday to Friday 8.30 - 5.00
- Hybrid working available after initial probation and training
- 24 days holiday plus bank holidays
- Additional annual leave is given over Christmas and New Year
- Healthcare scheme and a death in service policy
- Car Parking available
Insurance Customer Advisor in Hull employer: KD Recruitment
Join a family-run insurance business in Hull that prioritises its employees, offering a supportive work environment with hybrid working options, extensive training and development opportunities, and a generous holiday package including additional leave over the festive season. With a low turnover of staff and a brand new office, this is an excellent opportunity for those looking to grow their careers while making a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Customer Advisor in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about openings at companies like the one you're eyeing. A friendly chat can sometimes lead to a referral, which is golden!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Since this is a family-run business, showing that you understand their culture and how you can contribute will definitely set you apart from the crowd.
✨Tip Number 3
Practice your customer service skills! Since the role involves speaking with clients, consider role-playing common scenarios with a friend. This will help you feel more confident and ready to impress during the actual interview.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Insurance Customer Advisor in Hull
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance Customer Adviser role. Highlight your previous experience in insurance and customer service, as this will show us that you’re a great fit for the position.
Show Off Your Skills:We want to see your excellent written and verbal communication skills shine through in your application. Use clear and concise language, and don’t forget to mention your computer literacy with MS Office!
Be Personable:Since we’re a family-run business, we value personality just as much as qualifications. Let your unique voice come through in your application, and show us why you’d be a great addition to our team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at KD Recruitment
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and processes, especially those related to customer inquiries, claims, and policy administration. This will show that you're not just a great communicator but also someone who understands the industry.
✨Show Off Your Customer Service Skills
Since this role is all about helping customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to resolve an issue or make a customer's day better. This will demonstrate your commitment to client satisfaction.
✨Practice Your Communication
As you'll be dealing with clients over the phone and via email, practice your verbal and written communication skills. You might even want to do a mock interview with a friend or family member. Clear and concise communication is key in this role, so make sure you can articulate your thoughts well.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company's approach to training and development or how they support their employees in a hybrid working environment. Asking questions shows your interest in the role and helps you determine if it's the right fit for you.
