At a Glance
- Tasks: Support businesses with their insurance inquiries and manage policies.
- Company: A family-run insurance business prioritising its people and growth.
- Benefits: Hybrid working, 24 days holiday, healthcare scheme, and Christmas leave.
- Other info: Enjoy a modern office environment with great career development opportunities.
- Why this job: Join a supportive team and make a real difference in customer service.
- Qualifications: Experience in insurance and excellent communication skills required.
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts its people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in?
We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser.
What the Insurance Customer Adviser job involves:
- Speaking to new and existing customers over the telephone and via email
- Processing and administration of all insurance policies within the department
- Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers
- Collecting payments in line with the Company and client expectations
- Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages
Skills required:
- Previous experience or working within Insurance is essential
- Excellent customer service skills both written and verbal
- Fully computer literate with MS Office
- Able to learn new systems and processes
Other information:
- Monday to Friday 8.30 – 5.00
- Hybrid working available after initial probation and training
- 24 days holiday plus bank holidays
- Additional annual leave is given over Christmas and New Year
- Healthcare scheme and a death in service policy
- Car Parking available
Insurance Customer Advisor in Hessle employer: KD Recruitment
Join a family-run insurance business in Hull that prioritises its employees, offering a supportive work environment with hybrid working options, comprehensive training, and generous holiday allowances including extra time off during the festive season. With a focus on employee growth and a low turnover of staff, this forward-thinking company provides a modern office space and a commitment to excellent customer service, making it an ideal place for those seeking a rewarding career in insurance.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Customer Advisor in Hessle
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the insurance industry. You never know who might have a lead on a Customer Adviser role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since they pride themselves on being family-run. Be ready to discuss how your experience aligns with their mission and how you can contribute to their team.
✨Tip Number 3
Practice your customer service skills! Since this role involves a lot of communication, consider role-playing common scenarios with a friend. This will help you feel more confident when speaking to potential clients.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Insurance Customer Advisor in Hessle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance Customer Adviser role. Highlight your relevant experience in insurance and customer service, as this will show us that you’re a great fit for our team.
Show Off Your Skills:We want to see your excellent written and verbal communication skills shine through in your application. Use clear and concise language, and don’t forget to mention your computer literacy with MS Office!
Be Personable:Since we’re a family-run business, we value personality just as much as qualifications. Let your unique voice come through in your application, and share why you’re passionate about helping clients with their insurance needs.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at KD Recruitment
✨Know Your Insurance Basics
Before heading into the interview, brush up on your insurance knowledge. Understand key terms and processes related to policies, claims, and customer service in the insurance sector. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
As an Insurance Customer Advisor, excellent customer service is crucial. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your communication skills and how you keep clients informed throughout the process.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and recent developments. Knowing about their hybrid working model and commitment to employee welfare can help you align your answers with what they value. It shows that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, training opportunities, and the company culture. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
