At a Glance
- Tasks: Manage the hire desk, coordinate equipment, and deliver top-notch customer service.
- Company: Join a respected independent tool hire business with a focus on excellence.
- Benefits: Competitive salary, health cash plan, enhanced pension, and generous holiday allowance.
- Other info: Enjoy free equipment hire, staff discounts, and seasonal gifts.
- Why this job: Step up your career in a supportive environment with real impact on operations.
- Qualifications: Experience in tool hire or logistics, strong communication, and customer service skills.
The predicted salary is between 35000 - 48000 £ per year.
Location: Croydon
Hours: Monday to Friday, 7:30am - 5:00pm
Join a well-established independent tool hire business with a strong reputation for customer service.
Opportunity to develop your career within the tool hire, plant hire or construction supply sector.
Competitive salary of £35,000 - £48,000 depending on experience and responsibilities.
Excellent benefits package including:
- Health cash plan with virtual GP access
- Enhanced workplace pension scheme
- 28 days holiday (rising to 33 days with service, including bank holidays)
- Free equipment hire and staff discounts
- Seasonal gifts and additional company rewards
The Opportunity
A well-established independent tool hire company is seeking an experienced Hire Desk Manager to join its Croydon depot. This is an excellent opportunity for a customer-focused and organised Hire Desk Manager with experience within tool hire, plant hire, construction supply, access equipment or logistics who is looking to take the next step within a fast-paced and supportive environment.
The successful candidate will be responsible for the smooth running of the hire desk, ensuring equipment is coordinated efficiently, administration is completed accurately and customers receive a consistently high level of service. Working closely with the General Manager and depot team, the Hire Desk Manager will play a key role in managing hire activity, supporting depot operations and acting as a key point of contact for customers and colleagues.
Key Responsibilities
As Hire Desk Manager, you will be responsible for:
- Coordinating equipment availability, collections and deliveries
- Providing excellent customer service to new and existing customers
- Supporting the depot team to ensure smooth daily operations
- Building strong relationships with customers, suppliers and colleagues
- Supporting the General Manager and wider depot team when required
What we are looking for
We are looking for an experienced Hire Desk Manager or someone with strong hire desk experience who has:
- Background in tool hire, plant hire, access equipment, construction supply or logistics (preferred)
- Strong communication and customer service skills
- A positive attitude and willingness to support wider depot operations
About the Company
This is a fantastic opportunity to join an independent business that values its people, customer service and operational excellence. If you are an experienced Hire Desk Manager looking for your next opportunity within tool hire or plant hire, apply today or get in touch for a confidential conversation.
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