At a Glance
- Tasks: Be the friendly face of our organisation, helping clients and ensuring smooth operations.
- Company: Join a supportive team known for high-quality client support in Scarborough.
- Benefits: Enjoy flexible hours, enhanced pension, and 22 days' holiday.
- Other info: Part-time role with opportunities for personal growth and teamwork.
- Why this job: Make a real difference while gaining valuable experience in a dynamic environment.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
The predicted salary is between 27800 - 30000 £ per year.
Are you an organised, approachable, and customer-focused Administrator looking to make a real difference in Scarborough? Would you like to work for an organisation known for delivering high-quality client support and trusted by the community it serves? Are you looking to join a supportive, client-focused organisation where teamwork and service excellence are at the core? If so, this could be the perfect opportunity for you.
We are recruiting for a part-time Administrator (21.25 hours per week) on a 9-month fixed-term contract to provide maternity cover. This varied role offers the chance to become part of a friendly and supportive team, providing excellent service to clients and playing a key role in the smooth running of the organisation.
What the Administrator job involves:
- Handling client enquiries with care, offering guidance and directing them to the right services both over the phone and via email.
- Managing and booking appointments efficiently using the in-house CRM system.
- Processing and distributing correspondence, both electronically and by mail.
- Supporting the wider team with administrative duties including data entry, filing, scanning and record maintenance.
- Providing accurate information to clients and colleagues to ensure smooth communication across departments.
- Answering the telephone and taking accurate messages to send to colleagues at all levels within the organisation.
- Supporting the reception team by contributing to a welcoming and professional environment, both in person and over the phone.
Skills required:
- Previous experience in an administration, coordination or office-based customer service role.
- Strong IT and data entry skills with knowledge of Microsoft Office packages.
- Excellent written and verbal communication skills with a high level of accuracy and attention to detail.
- A flexible, conscientious and team-oriented approach.
- Strong organisational skills with the ability to prioritise a busy workload.
- A proactive attitude and willingness to learn.
Other information:
- Part-time: 21.25 hours per week
- 9-month fixed-term maternity cover contract
- Enhanced pension
- Car parking available
- 22 days' holiday plus
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