At a Glance
- Tasks: Manage the hire desk, coordinate equipment, and provide top-notch customer service.
- Company: Join a reputable independent tool hire business with a supportive culture.
- Benefits: Competitive salary, health cash plan, 28 days holiday, and staff discounts.
- Other info: Great career development opportunities in a dynamic and friendly workplace.
- Why this job: Take ownership of operations and make a real impact in a fast-paced environment.
- Qualifications: Experience in hire desk management or related fields with strong communication skills.
The predicted salary is between 35000 - 48000 £ per year.
Location: Croydon
Salary: £35,000 - £48,000 per annum (DOE)
Hours: Monday to Friday, 7:30am - 5:00pm
Whats in it for you?
- Join a well-established independent tool hire business with a strong reputation for customer service
- Take ownership of a busy hire desk operation within a supportive and growing company
- Work closely with the depot management team and play a key role in day-to-day operations
- Opportunity to develop your career within the tool hire, plant hire or construction supply sector
- Competitive salary of £35,000 - £48,000 depending on experience and responsibilities
- Excellent benefits package including:
- Health cash plan with virtual GP access
- Enhanced workplace pension scheme
- 28 days holiday (rising to 33 days with service, including bank holidays)
- Company workwear and PPE provided
- Free equipment hire and staff discounts
- On-site refreshments including fruit, snacks and drinks
- Seasonal gifts and additional company rewards
The Opportunity
A well-established independent tool hire company is seeking an experienced Hire Desk Manager to join its Croydon depot. This is an excellent opportunity for a customer-focused and organised Hire Desk Manager with experience within tool hire, plant hire, construction supply, access equipment or logistics who is looking to take the next step within a fast-paced and supportive environment.
The successful candidate will be responsible for the smooth running of the hire desk, ensuring equipment is coordinated efficiently, administration is completed accurately and customers receive a consistently high level of service. Working closely with the General Manager and depot team, the Hire Desk Manager will play a key role in managing hire activity, supporting depot operations and acting as a key point of contact for customers and colleagues.
Key Responsibilities
- Managing the day-to-day operation of the hire desk
- Coordinating equipment availability, collections and deliveries
- Providing excellent customer service to new and existing customers
- Processing hire agreements, quotations and administration accurately
- Supporting the depot team to ensure smooth daily operations
- Building strong relationships with customers, suppliers and colleagues
- Handling enquiries and resolving issues in a professional manner
- Supporting the General Manager and wider depot team when required
- Ensuring a high standard of organisation, accuracy and communication
What we are looking for
We are looking for an experienced Hire Desk Manager or someone with strong hire desk experience who has:
- Previous experience within a depot or branch environment
- Background in tool hire, plant hire, access equipment, construction supply or logistics (preferred)
- Strong communication and customer service skills
- Excellent organisation and administration skills with good attention to detail
- Confidence dealing with customers and colleagues at all levels
- Good IT skills and the ability to learn new systems quickly
- A proactive approach with strong problem-solving skills
- Ability to work well under pressure in a busy environment
- A positive attitude and willingness to support wider depot operations
About the Company
This is a fantastic opportunity to join an independent business that values its people, customer service and operational excellence. The company provides a supportive working environment where you will have the opportunity to make a real impact and take ownership of a key depot function. If you are an experienced Hire Desk Manager looking for your next opportunity within tool hire or plant hire, apply today or get in touch for a confidential conversation.
Hire Manager in London employer: KD Recruitment Limited
Join a dynamic team as an Insurance Customer Advisor in Hull, where we prioritise employee well-being with hybrid working options and generous holiday allowances, including extra time off during the festive season. Our supportive work culture fosters continuous training and development, ensuring you have ample opportunities for personal and professional growth while making a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Manager in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like KD Recruitment Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at KD Recruitment Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like KD Recruitment Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hire Manager in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to KD Recruitment Limited:This is your chance to really connect with the team at KD Recruitment Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at KD Recruitment Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with KD Recruitment Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show KD Recruitment Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at KD Recruitment Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
