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For Companies At a Glance
- Tasks: Lead and motivate a team to enhance client service and drive performance.
- Company: Join a respected, values-driven insurance brokerage based in Hull.
- Benefits: Enjoy hybrid working, personal development, and a supportive environment.
- Why this job: Be part of a collaborative culture where your ideas matter and impact is visible.
- Qualifications: Cert CII qualified or equivalent experience; strong leadership and communication skills required.
- Other info: Full training provided, with 24 days holiday plus bank holidays.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Are you an experienced Insurance Team Manager with a flair for leadership and a passion for delivering exceptional client service? Looking to step into a strategic role where you can shape a high-performing team and play a pivotal part in growing a successful business? If so, we’ve got the perfect opportunity for you.
We are delighted to be supporting a highly respected, values-driven insurance brokerage based in Hull, in their search for an Insurance Manager.
Reporting directly to the Head of Commercial, you’ll lead, support, and motivate a team of Commercial Account Handlers and Executives to drive performance, enhance the customer journey, and ensure regulatory compliance.
You’ll be hands-on in the day-to-day leadership of the team, balancing workloads, overseeing client interactions, and guiding the development of technical expertise. At the same time, you’ll contribute to the wider commercial strategy, bringing fresh ideas and innovative thinking to continually evolve how the business operates.
This is a brilliant opportunity to join a company with a collaborative culture, strong values, and a clear vision for growth, where your voice will be heard and your impact will be felt.
What the Insurance Team Manager job involves
- Supporting the Head of Commercial in developing and executing the commercial strategy
- Leading and coaching a team, identifying strengths and development opportunities
- Managing team training and technical development
- Driving team engagement through positive leadership and cultural initiatives
- Ensuring all client activity is compliant, professional, and efficient
- Handling escalations, complaints, and high-level client interactions when needed
- Overseeing new business, renewals, mid-term adjustments, and debt queries
- Monitoring team performance and aligning actions with FCA and company standards
Skills required
- Cert CII qualified (or equivalent industry experience)
- Previous experience in a team leadership or management role, ideally within the insurance sector
- Strong understanding of FCA regulations and commercial insurance products
- Exceptional communication, organisation, and problem-solving skills
- Motivated, proactive, and collaborative, with high attention to detail
- Capable of working under pressure, driving change, and meeting deadlines
- Knowledge of FCA regulations and compliance procedures.
Other information
- Hybrid / Flexible working options
- Working Monday to Friday 8.30 – 5.00
- Full Training and personal development opportunities
- Company pension scheme
- A supportive and collaborative working environment
- Wellbeing support, healthcare scheme and death in service policy
- 24 days holiday plus bank holidays
This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.
Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.
KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website www.kdrecruitment.co.uk where you will find all the information you need to know about how we will use and process your personal data.
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Insurance Team Manager employer: KD Recruitment Limited
Contact Detail:
KD Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Team Manager
✨Tip Number 1
Familiarise yourself with the latest FCA regulations and compliance procedures. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in the insurance sector.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where your coaching led to improved performance or team engagement.
✨Tip Number 3
Research the company’s values and culture thoroughly. Be ready to discuss how your personal values align with theirs, as this will show that you're a good fit for their collaborative environment.
✨Tip Number 4
Prepare to discuss innovative ideas you have for enhancing client service and team performance. This will demonstrate your proactive approach and ability to contribute to the company's commercial strategy.
We think you need these skills to ace Insurance Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and relevant skills in the insurance sector. Emphasise your understanding of FCA regulations and any previous roles where you managed a team or improved client service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional client service and your strategic vision for leading a high-performing team. Mention specific examples of how you've driven change and improved performance in past roles.
Showcase Relevant Qualifications: Clearly state your Cert CII qualification or equivalent industry experience. Highlight any additional training or certifications that demonstrate your commitment to professional development in the insurance field.
Prepare for Potential Questions: Anticipate questions related to team management, client interactions, and compliance with FCA regulations. Prepare examples from your past experiences that showcase your problem-solving skills and ability to work under pressure.
How to prepare for a job interview at KD Recruitment Limited
✨Showcase Your Leadership Skills
As an Insurance Team Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your coaching techniques and how you've driven performance.
✨Demonstrate Industry Knowledge
Make sure you have a solid understanding of FCA regulations and commercial insurance products. Be ready to discuss how these regulations impact client interactions and team performance, showcasing your expertise in the field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle escalations or complaints. Think of specific situations where you successfully resolved issues and improved client satisfaction.
✨Emphasise Cultural Fit
The company values a collaborative culture, so be prepared to discuss how you align with their values. Share examples of how you've contributed to a positive team environment and engaged your colleagues in achieving common goals.
