At a Glance
- Tasks: Support businesses with their insurance inquiries and manage policies.
- Company: A family-run insurance business prioritising its people and growth.
- Benefits: Hybrid working, 24 days holiday, healthcare scheme, and extra leave over Christmas.
- Other info: Enjoy a modern office environment with great career development opportunities.
- Why this job: Join a supportive team and make a real difference in clients' lives.
- Qualifications: Experience in insurance and excellent customer service skills required.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts its people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in?
We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser.
What the Insurance Customer Adviser job involves:- Speaking to new and existing customers over the telephone and via email
- Processing and administration of all insurance policies within the department
- Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers
- Collecting payments in line with the Company and client expectations
- Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages
- Previous experience or working within Insurance is essential
- Excellent customer service skills both written and verbal
- Fully computer literate with MS Office
- Able to learn new systems and processes
- Monday to Friday 8.30 - 5.00
- Hybrid working available after initial probation and training
- 24 days holiday plus bank holidays
- Additional annual leave is given over Christmas and New Year
- Healthcare scheme and a death in service policy
- Car Parking available
Insurance Customer Advisor employer: KD Recruitment Limited
Join a dynamic team as an Insurance Customer Advisor in Hull, where we prioritise employee well-being with hybrid working options and generous holiday allowances, including extra time off during the festive season. Our supportive work culture fosters continuous training and development, ensuring you have ample opportunities for personal and professional growth while making a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Customer Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about openings at companies like the one you're eyeing. A friendly chat can sometimes lead to a referral, which is gold in the job hunt.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Since this role is all about customer service, think of examples from your past experiences that showcase your skills. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers, making you feel more confident when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Insurance Customer Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance Customer Advisor role. Highlight your relevant experience in insurance and customer service, and show us how you can support businesses with their inquiries.
Show Off Your Skills:We want to see your excellent written and verbal communication skills shine through. Use clear and concise language in your application, and don’t forget to mention your computer literacy and ability to learn new systems!
Be Personable:Since we’re a family-run business, we value personality just as much as qualifications. Let your unique voice come through in your application, and share why you’re excited about joining our team in Hull.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this fantastic opportunity!
How to prepare for a job interview at KD Recruitment Limited
✨Know Your Insurance Basics
Before heading into the interview, brush up on your insurance knowledge. Understand key terms and processes related to policies, claims, and customer service. This will not only show your expertise but also your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial for a Customer Adviser role!
✨Familiarise Yourself with Hybrid Working
Since the company offers hybrid working, be ready to discuss how you manage your time and productivity in a flexible work environment. Share any previous experiences that highlight your adaptability and self-motivation.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.
