Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer enquiries, process orders, and manage parts-related queries in a supportive team.
- Company: Join a well-established and growing business in the Hessle area of Hull.
- Benefits: 28 days holiday, stable environment, and opportunities for career growth.
- Other info: Full-time role with a positive team culture and immediate openings available.
- Why this job: Make a real impact while working in a collaborative and friendly atmosphere.
- Qualifications: Experience in customer service or administration; strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Would you like to work for a well-established and growing business where you will be a valued member of a close-knit team? Are you looking for a varied role as a Parts & Customer Service Administrator within a growing business based in the Hessle area of Hull, offering responsibility and the opportunity to make a real impact? We are working exclusively with a well-established business to recruit a Parts & Customer Service Administrator due to team changes and growth. This is a fantastic opportunity to join a busy and supportive team in Hull, where you will play a key role in delivering excellent service to customers while supporting parts coordination across the business.
What the Parts & Customer Service Administrator job involves:
- Working as part of a small and collaborative team, you will be responsible for handling customer enquiries, processing orders, and managing parts-related queries, as well as supporting other departments when required.
Duties will include:
- Handling customer enquiries via phone, email and in person
- Processing orders from multiple channels including website, email and telephone
- Working with part numbers to source correct products or suitable alternatives
- Raising orders on the internal system and liaising with suppliers
- Communicating with customers regarding quotes, orders and updates
- Liaising with internal departments including finance and warehouse
- Assisting with stock checks and working closely with the warehouse team
- Contacting suppliers to obtain pricing and technical information
- Preparing and converting supplier quotations into customer quotes
- Supporting general administrative duties as required
Skills required:
- Previous experience within a customer service, administration or parts-related role
- Strong communication skills with a professional and confident manner
- A proactive and hands-on approach to work
- Good attention to detail and ability to manage a varied workload
- Confident using systems and software (experience with Sage 50 or CRM systems is advantageous)
- A team player with flexibility to support different areas of the business
- Ideally some technical or product-based knowledge (e.g. mechanical, automotive, plumbing or similar industries), although attitude and willingness to learn are more important
- A positive personality with a strong sense of responsibility and ownership
Other information:
- Full-time position working 37.5 hours per week (9am 5pm)
- 28 days holiday including bank holidays, increasing with length of service
- Office-based role within a supportive and interactive team environment
- Opportunity to join a stable business with a strong team culture
- Immediate requirement due to team changes
Locations
Parts & Customer Service Administrator in Hull, North East employer: KD Recruitment Limited
Contact Detail:
KD Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts & Customer Service Administrator in Hull, North East
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service and parts administration. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Parts & Customer Service Administrator in Hull, North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Parts & Customer Service Administrator role. Highlight your relevant experience in customer service and administration, and don’t forget to mention any specific skills that match the job description!
Show Off Your Communication Skills: Since this role involves handling customer enquiries and liaising with various departments, it’s crucial to showcase your strong communication skills. Use clear and professional language in your application to demonstrate your ability to connect with others.
Be Detail-Oriented: Attention to detail is key in this position, especially when processing orders and managing parts-related queries. Make sure your application is free from typos and errors, and consider including examples of how you’ve successfully managed details in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s a straightforward process, and we’re excited to see your application come through!
How to prepare for a job interview at KD Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Parts & Customer Service Administrator role. Familiarise yourself with the key responsibilities like handling customer enquiries and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully handled customer queries in the past. This will highlight your strong communication skills and proactive approach.
✨Demonstrate Team Spirit
This position is all about collaboration, so be ready to discuss your experience working in teams. Share specific instances where you supported colleagues or contributed to team goals. This will showcase your ability to fit into their close-knit environment.
✨Be Ready for Technical Questions
Brush up on any technical knowledge related to parts and products, especially if you have experience in mechanical, automotive, or plumbing industries. Even if you’re not an expert, showing a willingness to learn and adapt can set you apart from other candidates.