At a Glance
- Tasks: Support businesses with their insurance inquiries and manage policies.
- Company: Family-run insurance business prioritising employee wellbeing.
- Benefits: Hybrid working, 24 days holiday, healthcare scheme, and extra leave over Christmas.
- Other info: Dynamic work environment with opportunities for training and development.
- Why this job: Join a growing team and make a real difference in customer service.
- Qualifications: Experience in insurance and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts its people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in?
We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser.
What the Insurance Customer Adviser job involves:
- Speaking to new and existing customers over the telephone and via email
- Processing and administration of all insurance policies within the department
- Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers
- Collecting payments in line with the Company and client expectations
- Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages
Skills required:
- Previous experience or working within Insurance is essential
- Excellent customer service skills both written and verbal
- Fully computer literate with MS Office
- Able to learn new systems and processes
Other information:
- Monday to Friday 8.30 - 5.00
- Hybrid working available after initial probation and training
- 24 days holiday plus bank holidays
- Additional annual leave is given over Christmas and New Year
- Healthcare scheme and a death in service policy
- Car Parking available
Locations
Insurance Customer Advisor in Hull, North East employer: KD Recruitment Limited
Join a family-run insurance business in Hull that prioritises its employees, offering a supportive work culture with hybrid working options and extensive training and development opportunities. With 24 days of holiday plus additional leave over Christmas, you will enjoy a healthy work-life balance in a brand new office environment, all while being part of a team with a low turnover of staff dedicated to providing excellent customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Customer Advisor in Hull, North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since they pride themselves on being family-run. Think about how your experience aligns with their mission and be ready to share specific examples.
✨Tip Number 3
Show off your customer service skills! In your conversations with potential employers, highlight your ability to handle inquiries and resolve issues effectively. This is key for an Insurance Customer Advisor role.
✨Tip Number 4
Apply through our website! We want to see your application and help you land that dream job. Plus, it’s a great way to ensure your details are in the right hands and you’re considered for the role.
We think you need these skills to ace Insurance Customer Advisor in Hull, North East
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance Customer Advisor role. Highlight your relevant experience in insurance and customer service, as this will show us that you understand what we're looking for.
Showcase Your Skills:We want to see your excellent communication skills shine through in your written application. Use clear and concise language, and don’t forget to mention your computer literacy and ability to learn new systems!
Be Personable:Since we’re a family-run business, we value personality just as much as qualifications. Let your unique voice come through in your application – we want to get to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at KD Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and processes, especially those related to customer service in the insurance sector. This will show that you're serious about the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your suitability for the position.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the company's approach to training and development or how they handle client relationships. It shows you're engaged and genuinely interested in the company and the role.
✨Be Yourself
Remember, the interview is as much about you finding the right fit as it is about them assessing you. Be authentic and let your personality shine through. A family-run business values personal connections, so don’t hesitate to show your enthusiasm for joining their team.
