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- Tasks: Support businesses with their insurance inquiries and manage policies.
- Company: Family-run insurance business prioritising employee wellbeing.
- Benefits: Hybrid working, 24 days holiday, healthcare scheme, and Christmas leave.
- Other info: Dynamic work environment with opportunities for training and development.
- Why this job: Join a growing team and make a difference in customer service.
- Qualifications: Experience in insurance and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts its people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in?
We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser.
What the Insurance Customer Adviser job involves:
- Speaking to new and existing customers over the telephone and via email
- Processing and administration of all insurance policies within the department
- Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers
- Collecting payments in line with the Company and client expectations
- Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages
Skills required:
- Previous experience or working within Insurance is essential
- Excellent customer service skills both written and verbal
- Fully computer literate with MS Office
- Able to learn new systems and processes
Other information:
- Monday to Friday 8.30 - 5.00
- Hybrid working available after initial probation and training
- 24 days holiday plus bank holidays
- Additional annual leave is given over Christmas and New Year
- Healthcare scheme and a death in service policy
- Car Parking available
Locations
Insurance Customer Advisor in Hessle, North East employer: KD Recruitment Limited
Contact Detail:
KD Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Advisor in Hessle, North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about openings at companies like the one you're eyeing. A friendly chat can sometimes lead to a referral, which is golden!
✨Tip Number 2
Prepare for that interview! Research the company and its values, especially since they pride themselves on being family-run. Think about how your experience aligns with their mission and be ready to share specific examples.
✨Tip Number 3
Show off your customer service skills! In your conversations, whether it's an interview or networking, highlight your ability to handle queries and provide excellent service. This is key for a role like Insurance Customer Advisor.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that job. Plus, it shows you're serious about joining a company that values its people.
We think you need these skills to ace Insurance Customer Advisor in Hessle, North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Insurance Customer Adviser role. Highlight your relevant experience in insurance and customer service, as this will show us that you understand what we're looking for.
Show Off Your Skills: We want to see your excellent communication skills shine through in your written application. Use clear and concise language, and don’t forget to mention your computer literacy and ability to learn new systems!
Be Personable: Since we’re a family-run business, we value personality just as much as qualifications. Let your unique voice come through in your application – we want to know who you are beyond your work experience!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at KD Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and processes, especially those related to customer service in the insurance sector. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about helping clients, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle inquiries effectively.
✨Practice Your Communication
As you'll be dealing with clients over the phone and via email, practice clear and concise communication. You might want to do a mock interview with a friend or family member to refine your verbal and written skills. This will help you feel more confident during the actual interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the company's approach to training and development or how they support their staff. It shows that you're genuinely interested in the role and the company culture, which is something they value highly.