At a Glance
- Tasks: Manage key retail accounts and build strong customer relationships.
- Company: Join an award-winning, sustainable business focused on environmental responsibility.
- Benefits: Enjoy 25 days holiday, a pension scheme, and full training provided.
- Why this job: Kickstart your career with growth opportunities in a supportive environment.
- Qualifications: Recent university graduates with excellent communication skills are encouraged to apply.
- Other info: Monday to Friday role with a focus on work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Are you a recent University Graduate looking to work for an award winning business in the Whitby area? Are you people focused with a positive customer focused approach, self-motivated, with a desire to succeed in your career and make a difference? Are company values, mission and vision important to you in your first graduate job opportunity? Would you like to work for a sustainable business that puts a focus on the environment, being carbon transparent and also the responsible sourcing of products within the region?
Our amazing client is looking for someone who is looking for career progression, training and development and an investment in them and their future.
What the Graduate Customer Account Manager job involves:
- Speaking to key retail customers, building and maintaining strong relationships.
- Monitoring your retailer customer accounts, identifying any gaps and looking for growth opportunities as well as making recommendations.
- Account managing your own key accounts with retailers all over the UK.
- Working with key stakeholders to meet and drive business strategies.
- Dealing with any enquiries from your customers in a timely manner whilst maintaining a high service level.
- Advising customers on food products that are available at different times of the year.
- Keep track and report on customer accounts, providing data and sales forecasts to the sales manager.
Skills required:
- Degree from University within the last few years.
- Excellent communication skills both written and verbal.
- Fully computer literate.
- Solutions focused and able to manage their own workload.
- Self managed with a strong attention to detail.
- Access to your own transport due to the location of the business.
Other information:
- Full training in the job will be provided.
- Monday to Friday 9:00 - 17:00
- Car Parking
- 25 Days Holiday + BH
- Rises with length of service
- Pension - Auto Enrolment with an option to join the more enhanced Company Pension scheme after 12 months.
- Medical cash back scheme.
Graduate Customer Account Manager employer: KD Recruitment Limited
Contact Detail:
KD Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Customer Account Manager
✨Tip Number 1
Research the company’s values, mission, and vision thoroughly. Understanding their commitment to sustainability and responsible sourcing will help you align your answers during any interviews and demonstrate your genuine interest in their business.
✨Tip Number 2
Prepare to discuss your previous experiences where you've built strong relationships or managed accounts. Think of specific examples that showcase your communication skills and ability to handle customer enquiries effectively.
✨Tip Number 3
Familiarise yourself with the retail landscape in the UK, especially regarding food products. Being knowledgeable about seasonal availability and market trends can set you apart as a candidate who is proactive and well-informed.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Graduate Customer Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Graduate Customer Account Manager position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your educational background, relevant skills, and any customer service experience. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage accounts and build relationships.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s values. Mention specific examples of how you have demonstrated a customer-focused approach and your motivation to succeed in a graduate role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at KD Recruitment Limited
✨Research the Company Values
Before your interview, take some time to understand the company's mission and values. This will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Prepare for Customer-Focused Questions
Since the role is heavily focused on customer relationships, be ready to discuss your previous experiences in customer service or teamwork. Think of specific examples where you successfully resolved issues or built strong relationships.
✨Showcase Your Communication Skills
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer to demonstrate your engagement and interest.
✨Highlight Your Self-Motivation
The job requires a self-managed individual, so be prepared to discuss how you organise your workload and stay motivated. Share examples of how you've taken initiative in past roles or projects.