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- Tasks: Install and troubleshoot data cabling and GSM systems in various environments.
- Company: Join KCP Network, a fast-growing tech company with innovative projects.
- Benefits: Enjoy 30 days holiday, training, a company vehicle, and paid travel expenses.
- Why this job: Be part of a supportive team with opportunities for career growth and skill development.
- Qualifications: Experience in cabling installation and a willingness to learn new technologies required.
- Other info: Training provided for working safely in lift environments and on GSM systems.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a Field Service Technician ideally with a data cabling background and a willingness to learn new technologies. The ideal candidate will possess logical and practical thinking skills and may have experience in systems or mechanical work (e.g. electrical installations, HVAC Repair etc.). This role requires working with Data network cabling, GSM auto diallers and lift alarm systems, ensuring proper installation, signal strength, and emergency call reliability.
Key Responsibilities
- Review, confirm, and install the necessary cabling for GSM and autodialer system integration.
- Diagnose and resolve network dropouts, interference, and connectivity issues.
- Understanding of VoIP, SIP, and PSTN communication protocols.
- Conduct site surveys and optimise antenna placement for better signal reception.
- Identify and allocate engine rooms and optimal placement for (Robustel- Elevator Voice Gateway) devices to ensure the best GSM signal strength.
- Signal strength optimisation and troubleshooting.
- Work safely within lift environments (training provided by the company).
- Collaborate with the engineering and technical teams to improve system efficiency and performance.
- Maintain documentation and provide service logs and installation reports.
Requirements
- Experience in cabling installation (structured cabling, telecom, POS systems, networking, or electrical systems).
- Logical and practical problem-solving skills with a hands-on approach.
- Understanding of low-voltage electrical systems, wiring, and grounding.
- Willingness to learn and adapt to new technologies (training provided for GSM systems).
- Basic understanding of mechanical or electrical systems (e.g., HVAC, lift systems, security systems) is a plus.
- Ability to work independently and manage on-site installations efficiently.
- Comfortable working in lift environments and understanding safety protocols (training provided).
- Strong communication skills and ability to work with clients on-site.
- Full UK driving license.
What We Offer
- Certification and training in Safe Working on Lifts & Release of Trapped Passengers (BS7255, LOLER & Safed).
- Opportunities for career growth.
- A chance to work on innovative projects in a growing industry.
- Company vehicle and tools provided for fieldwork.
- 30 days UK Holidays, including Bank Holidays.
- Training, Development & Progression.
- Field based position.
- Work-related travel expenses are paid for by the company.
- Employee Assistance Programme.
- Pension Plan.
- Company phone and laptop.
- To be part of a fast-growing tech company with many growth opportunities for you!
- Overtime is covered either via TOIL (time off in lieu) or is paid - depending on the choice of the employee.
Last year, an impressive 50% of our current employees celebrated a decade of dedicated service with the company, while an additional 40% marked their 5-year milestones. The anniversary celebrations are extending into this year, highlighting the continued commitment and loyalty of our valued team members and due to continued growth we are looking to add to our already successful team.
Field Service Technician - Cabling & GSM employer: KCP network
Contact Detail:
KCP network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician - Cabling & GSM
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as GSM systems and data cabling. Having a solid understanding of these areas will not only boost your confidence but also demonstrate your commitment to learning and adapting.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Engaging with others can provide insights into the role and may even lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your problem-solving skills related to network issues and cabling installations. Being able to discuss real-life scenarios where you've successfully resolved similar problems will set you apart from other candidates.
✨Tip Number 4
Showcase your willingness to learn by researching the latest trends in cabling and GSM technology. Mentioning any relevant courses or certifications during your interview can highlight your proactive approach and eagerness to grow within the company.
We think you need these skills to ace Field Service Technician - Cabling & GSM
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in cabling installation, problem-solving skills, and any knowledge of GSM systems.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Field Service Technician role. Emphasise your hands-on experience with data cabling, electrical systems, and any relevant certifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of your past work that demonstrate your logical thinking and practical skills, as well as your willingness to learn new technologies.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at KCP network
✨Showcase Your Cabling Experience
Make sure to highlight any previous experience you have with data cabling installations. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them.
✨Demonstrate Problem-Solving Skills
Since the role requires diagnosing network issues, be ready to share examples of how you've approached and resolved technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with Relevant Technologies
Brush up on your knowledge of GSM systems, VoIP, SIP, and PSTN protocols. Showing that you understand these technologies will demonstrate your readiness to learn and adapt to new systems.
✨Emphasise Safety Awareness
Given the nature of the job, it's crucial to convey your understanding of safety protocols, especially when working in lift environments. Discuss any relevant training or experiences that showcase your commitment to safety.
