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- Tasks: Join us as a Field Service Engineer, optimizing GSM systems and ensuring reliable emergency calls.
- Company: Be part of a fast-growing tech company with plenty of opportunities for growth and development.
- Benefits: Enjoy 30 days of holiday, training, a company vehicle, and perks like discounts and a pension plan.
- Why this job: This role offers hands-on experience in tech, problem-solving, and the chance to work independently.
- Qualifications: Experience in cabling installation and a willingness to learn new technologies are essential.
- Other info: Training provided for safety protocols and GSM systems; full UK driving license required.
The predicted salary is between 30000 - 42000 £ per year.
Role Overview
We are seeking a Field Service Engineer ideally with a data cabling background and a willingness to learn new technologies. The ideal candidate will possess logical and practical thinking skills and may have experience in systems or mechanical work (e.g. HVAC repair, electrical installations, etc.). This role requires working with GSM autodiallers and lift alarm systems, ensuring proper installation, signal strength, and emergency call reliability.
Key Responsibilities
- Conduct site surveys and optimise antenna placement for better signal reception. Identify and allocate engine rooms and optimal placement for (Robustel- Elevator Voice Gateway) devices to ensure the best GSM signal strength.
- Review, confirm, and install the necessary cabling for GSM and autodialer system integration.
- Diagnose and resolve network dropouts, interference, and connectivity issues.
- Understanding of VoIP, SIP, and PSTN communication protocols.
- Signal strength optimisation and troubleshooting.
- Work safely within lift environments and follow BS7255, LOLER, and Safed guidelines for the release of trapped passengers (training provided by the company).
- Collaborate with the engineering and technical teams to improve system efficiency and performance.
- Maintain documentation and provide service logs and installation reports.
Requirements
- Experience in cabling installation (structured cabling, telecom, POS systems, networking, or electrical systems).
- Logical and practical problem-solving skills with a hands-on approach.
- Understanding of low-voltage electrical systems, wiring, and grounding.
- Willingness to learn and adapt to new technologies (training provided for GSM systems).
- Basic understanding of mechanical or electrical systems (e.g., HVAC, lift systems, security systems) is a plus.
- Ability to work independently and manage on-site installations efficiently.
- Comfortable working in lift environments and understanding safety protocols (training provided).
- Strong communication skills and ability to work with clients on-site.
- Full UK driving license.
What We Offer
- Certification and training in Safe Working on Lifts & Release of Trapped Passengers (BS7255, LOLER & Safed).
- 30 days UK Holidays, including Bank Holidays.
- Training, Development & Progression.
- Field based position.
- Company vehicle for the duration of the field-based operations.
- Work-related travel expenses are paid for by the company.
- Employee Assistance Programme.
- Pension Plan.
- Company phone and laptop.
- To be part of a fast-growing tech company with many growth opportunities for you!
- Overtime is covered either via TOIL (time off in lieu) or is paid – depending on the choice of the employee.
- Bright Exchange Perks & Discounts.
- Bracknell BID Perks & Discounts.
Last year, an impressive 50% of our current employees celebrated a decade of dedicated service with the company, while an additional 40% marked their 5-year milestones. The anniversary celebrations are extending into this year, highlighting the continued commitment and loyalty of our valued team members and due to continued growth we are looking to add to our already successful team.
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Field Service Engineer - GSM Autodialler & Cabling employer: KCP Ltd
Contact Detail:
KCP Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - GSM Autodialler & Cabling
✨Tip Number 1
Familiarize yourself with GSM autodiallers and lift alarm systems. Understanding how these technologies work will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of cabling installation and low-voltage electrical systems. Being able to discuss specific experiences or projects related to these areas can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience you have with troubleshooting network issues or working in lift environments. Sharing relevant examples can showcase your problem-solving skills and hands-on approach.
✨Tip Number 4
Prepare to discuss safety protocols and guidelines, such as BS7255 and LOLER. Showing that you understand the importance of safety in this role will reflect positively on your candidacy.
We think you need these skills to ace Field Service Engineer - GSM Autodialler & Cabling
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Field Service Engineer position. Highlight your relevant experience in cabling installation, mechanical systems, or any related fields in your application.
Tailor Your CV: Customize your CV to emphasize your logical and practical problem-solving skills. Include specific examples of past work that demonstrate your ability to work independently and manage installations efficiently.
Craft a Strong Cover Letter: Write a cover letter that showcases your willingness to learn new technologies and your understanding of GSM autodiallers and lift alarm systems. Mention your communication skills and how you can collaborate with engineering teams.
Highlight Safety Awareness: Since the role involves working in lift environments, mention any previous experience with safety protocols or your commitment to following guidelines like BS7255, LOLER, and Safed. This will show your readiness for the job's safety requirements.
How to prepare for a job interview at KCP Ltd
✨Show Your Technical Knowledge
Be prepared to discuss your experience with cabling installation and any relevant systems you've worked with. Highlight your understanding of GSM autodiallers, VoIP, SIP, and PSTN communication protocols, as this will demonstrate your technical competence.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. This role requires logical and practical thinking, so showcasing your hands-on problem-solving abilities will be crucial.
✨Emphasize Safety Awareness
Since the job involves working in lift environments, it's important to express your understanding of safety protocols. Familiarize yourself with BS7255, LOLER, and Safed guidelines, and be ready to discuss how you prioritize safety in your work.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts or collaborating with clients and team members during installations.
