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- Tasks: Lead the Enterprise product portfolio and manage the full product lifecycle.
- Company: KCOM is a community-focused company delivering award-winning broadband services since 1904.
- Benefits: Enjoy 28 days holiday, flexible working options, and a variety of corporate perks.
- Why this job: Join a dynamic team driving innovation and making a real impact in the digital age.
- Qualifications: Senior experience in product management within telecommunications or similar industries is required.
- Other info: We support hybrid work and value inclusivity, offering personal development opportunities.
The predicted salary is between 52000 - 78000 £ per year.
KCOM Kingston Upon Hull, England, United Kingdom
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Senior Product Manager (Permanent, Full Time)
Are you passionate about driving innovation and delivering products that truly stand out? We’re looking for a Senior Product Manager to take ownership of our Enterprise product portfolio and lead a talented team of Product Managers. You’ll manage the entire product lifecycle, work closely with stakeholders across the business, and deliver products that meet customer needs while supporting our growth ambitions. If you thrive in a fast-paced, customer-focused environment, this could be your next big move!
Salary – Up to £65,000 dependent on experience
Location – Carr Lane, Hull with hybrid working opportunity
Advert Closing Date – 24th February 2025
Act fast – seize the opportunity to join KCOM, as we reserve the right to close the vacancy sooner than the published date.
Interview Dates – to be confirmed after advert closing date
Key Responsibilities
- Define and deliver the vision and strategy for the Enterprise product portfolio.
- Own the full product lifecycle, from market analysis and strategy to delivery and beyond.
- Identify market opportunities and develop innovative products and propositions to meet customer and business needs.
- Work with the Commercial team to ensure competitive and compliant pricing strategies.
- Lead and develop a high-performing small team of Product Managers.
- Collaborate with key teams across the business, including Sales, Pre-Sales, and Customer Service, to deliver outstanding products and customer experiences.
- Maintain strong external relationships with customers, partners, and industry experts.
- Provide strategic insights and recommendations to senior leadership, including C-Level executives.
- Ensure products are technically, commercially, and operationally competitive.
- Achieve key success measures such as revenue, margin, customer satisfaction (CSAT), and regulatory compliance.
We’re Looking For Someone Who
- Has senior experience in product, commercial, or marketing roles within telecommunications or similar technical industries.
- Has a proven track record of leading and developing high-performing teams.
- Understands the challenges of working in a regulated environment and thrives within it.
- Brings experience in a commercial leadership role, including managing propositions, products, and financial performance.
- Has strong critical thinking and the ability to provide well-considered, strategic advice.
The ideal candidate must have a degree in a product-related discipline, financial economics, or a similar field. Industry experience in Information Technology, utilities, or service provision is desirable but not essential.
Perks And Benefits
- 28 days holidays
- Excellent Pension Scheme with generous employer contributions
- Volunteering days
- Life Assurance
- Corporate Discount schemes
- Flexible options such as part-time schedules
- We support hybrid and remote working
- A variety of Pick Your Own benefits, for example Cycle to work Scheme, Gym Flex, Tech Scheme to name just a few
- Discretionary annual bonus paid on meeting set KPI’s
About Us
KCOM goes beyond broadband—it’s about community, innovation, and commitment. Since 1904, we’ve been integral to Hull and East Yorkshire, delivering award-winning broadband services. Join us in expanding our full-fibre network and connect more homes and businesses.
At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we’re passionate about making a real difference in their lives.
Why Work with Us
The Power is all Yours
At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable work arrangements.
Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online well-being tools as well as our personal development learning platform.
Values are not just words for us – they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.
Equal Opportunity Employer
We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential.
We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we are proud to support local schools and colleges with mock interviews and careers advice to inspire the next generation.
No agency applications will be considered for this vacancy at this time.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Product Management and Marketing
- Industries
- IT Services and IT Consulting
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Senior Product Manager employer: KCOM
Contact Detail:
KCOM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarize yourself with KCOM's product portfolio and recent innovations in the telecommunications sector. Understanding their current offerings will help you articulate how your experience aligns with their needs during discussions.
✨Tip Number 2
Network with current or former employees of KCOM on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've led product teams and driven innovation in previous roles. Highlighting your leadership style and success stories will demonstrate your fit for managing a high-performing team at KCOM.
✨Tip Number 4
Stay updated on industry trends and challenges within the telecommunications field. Being able to speak knowledgeably about market opportunities and regulatory environments will showcase your strategic thinking and readiness for the role.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Product Manager position. Tailor your application to highlight your relevant experience in product management, especially within telecommunications or similar industries.
Craft a Compelling CV: Your CV should clearly showcase your senior experience in product, commercial, or marketing roles. Highlight specific achievements that demonstrate your ability to lead teams and manage product lifecycles effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for driving innovation and delivering standout products. Discuss how your background aligns with KCOM's mission and values, and provide examples of how you've successfully identified market opportunities and developed innovative products.
Highlight Relevant Skills: Make sure to emphasize your critical thinking skills and your ability to provide strategic insights. Mention any experience you have in regulated environments and how you’ve thrived in such settings, as this is crucial for the role.
How to prepare for a job interview at KCOM
✨Understand the Product Lifecycle
Make sure you can discuss the entire product lifecycle confidently. Be prepared to share examples of how you've managed products from market analysis to delivery, and how you’ve adapted strategies based on customer feedback.
✨Showcase Your Leadership Skills
As a Senior Product Manager, leading a team is crucial. Prepare to talk about your experience in developing high-performing teams, including specific instances where you’ve motivated or guided team members to achieve their goals.
✨Demonstrate Market Insight
Research KCOM's current product offerings and the telecommunications market. Be ready to discuss potential market opportunities and innovative product ideas that align with KCOM's vision and strategy.
✨Prepare for Strategic Discussions
Expect to engage in conversations about strategic insights and recommendations. Think about how you can provide well-considered advice to senior leadership, especially regarding competitive pricing strategies and customer satisfaction metrics.
