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For Companies At a Glance
- Tasks: Engage with residents door-to-door, promoting KCOM's full-fibre broadband services.
- Company: KCOM has been a key player in Hull since 1904, delivering award-winning broadband.
- Benefits: Enjoy 28 days holiday, excellent pension, and corporate discounts, plus hybrid working options.
- Why this job: Join a dynamic team, make an impact, and thrive in a supportive culture.
- Qualifications: Sales experience preferred; must have a driver's licence and strong communication skills.
- Other info: Be part of a company that values diversity and supports professional development.
The predicted salary is between 23400 - 35400 £ per year.
Are you a natural communicator with a drive for sales? Do you thrive on meeting new people and helping them find the right services? We’re looking for two Field-Based Sales Advisors to join our team, engaging directly with residents across cities, towns, and rural communities to introduce them to KCOM’s full-fibre broadband services.
This is a face-to-face, door-to-door role, where you’ll be the first point of contact for potential customers—informing, educating, and signing them up for our high-speed internet solutions. If you’re target-driven, love working independently, and enjoy the buzz of making a sale, this could be the perfect opportunity for you!
Salary – £23400 plus £12000 OTC, uncapped
Location – Fields Based, Hull and surrounding areas
Advert Closing Date – 3rd June 2025
Act fast – seize the opportunity to join KCOM, as we reserve the right to close the vacancy sooner than the published date.
Key Responsibilities
- Door-to-door sales – engaging with potential customers across KCOM’s original and expansion areas.
- Building relationships – helping people understand the benefits of KCOM’s services.
- Managing the sales process – from first contact to completion, ensuring compliance with company policies.
- Hitting and exceeding sales targets – driving results through self-motivation and persistence.
- Providing excellent customer service – ensuring positive interactions and customer satisfaction.
- Gathering market insights – feeding back on trends, offers, and competitor activity.
Requirements
- Sales experience (preferably in field sales or customer-facing roles).
- Driver’s licence and access to own vehicle. Travel expenses will be paid in line with Inland Revenue guidelines.
- Strong communication and listening skills – the ability to engage and persuade.
- Self-motivation and drive – a results-focused mindset with a passion for hitting targets.
- A positive, adaptable attitude – ability to thrive in a fast-paced, changing environment.
- Good team player skills – working collaboratively while managing your own workload effectively.
Perks And Benefits
- 28 days holidays plus bank holidays
- Excellent Pension Scheme with generous employer contributions
- Volunteering days
- Life Assurance and Income Protection
- Corporate Discount schemes
- We support hybrid and remote working
- A variety of health, wellbeing and lifestyle benefits to choose from
About Us
KCOM goes beyond broadband—for us it’s about community, innovation, and commitment. Since 1904, we’ve been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses.
At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we’re passionate about making a real difference in their lives.
Why Work with Us
The Power is all Yours. At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements.
Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform.
Values are not just words for us – they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.
Equal Opportunity Employer
We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential.
No agency applications will be considered for this vacancy at this time.
Contact Detail:
KCOM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Advisors
✨Tip Number 1
Familiarise yourself with KCOM's services and the benefits of full-fibre broadband. Being knowledgeable about what you're selling will help you engage potential customers more effectively during your door-to-door interactions.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will boost your confidence and help you refine your approach to engaging with different types of customers.
✨Tip Number 3
Get to know the local area where you'll be working. Understanding the community and its needs can give you an edge in tailoring your pitch and building rapport with potential customers.
✨Tip Number 4
Prepare for the possibility of objections from customers. Think of common concerns they might have about switching to KCOM and come up with persuasive responses to address those issues confidently.
We think you need these skills to ace Field Sales Advisors
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, especially in field sales or customer-facing roles. Emphasise your communication skills and any achievements related to meeting sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to engage with customers. Mention specific examples of how you've successfully built relationships and driven results in previous roles.
Showcase Your Motivation: In your application, express your self-motivation and drive. Explain why you are excited about the opportunity to work with KCOM and how you can contribute to their mission of connecting communities.
Highlight Adaptability: Demonstrate your ability to thrive in a fast-paced environment. Provide examples of how you've adapted to changes in previous jobs and how you manage your workload effectively while working independently.
How to prepare for a job interview at KCOM
✨Show Your Sales Passion
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully engaged with customers in the past, especially in door-to-door settings. This will demonstrate your natural communication skills and drive for results.
✨Know KCOM's Services
Familiarise yourself with KCOM’s full-fibre broadband services before the interview. Understanding the benefits and features of what you’ll be selling will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Resilience
Field sales can be challenging, so be prepared to discuss how you handle rejection and setbacks. Share stories that highlight your resilience and self-motivation, as these traits are crucial for success in a target-driven environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about KCOM’s culture, team dynamics, and sales strategies. This not only shows your interest in the company but also helps you assess if it’s the right fit for you.
