Customer Operations Lead — People & Performance

A leading customer service provider in Hull and East Yorkshire is seeking a Customer Operations People Manager. This role involves leading a team, driving cultural transformation, and ensuring excellent customer experiences through strategic oversight. Ideal candidates will demonstrate proven leadership in contact centres, skillful coaching, and a strong track record in achieving operational targets. Join us and be part of a company dedicated to delivering exceptional service while also fostering professional development and inclusivity. #J-18808-Ljbffr