KCOM is seeking a Customer Loyalty Advisor in Hull to drive customer satisfaction and retention. The role involves handling inbound and outbound calls, promoting KCOM products, and providing valuable customer insights to the team.
Hybrid working is available with a minimum in-office presence. The ideal candidate will balance productivity with quality service, while seeking upsell opportunities and delivering exceptional customer experiences.
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Customer Loyalty & Retention Specialist (Hybrid) employer: KCOM
KCOM is an excellent employer that fosters a dynamic and supportive work culture, offering hybrid working arrangements that promote work-life balance. With a clear progression path and opportunities for professional growth within the fast-paced sales environment, employees are empowered to thrive and make meaningful contributions to the B2B sector in Hull.