At a Glance
- Tasks: Coordinate repairs, manage orders, and liaise with customers and contractors.
- Company: Join a dynamic team focused on property repairs in Stratford Upon Avon.
- Benefits: Earn £15 per hour with hybrid working and potential contract extension.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference by ensuring efficient repairs and excellent customer service.
- Qualifications: Strong coordination skills and experience in property or housing roles.
The predicted salary is between 15 - 15 £ per hour.
We are seeking a Service Coordinator to support a busy Property Repairs team, delivering a customer‑focused approach to repairs management. This is a full‑time temporary 12‑week contract (with potential for extension) paying £15 per hour, working hybrid Monday–Friday, 9:00am–5:00pm in the Stratford Upon Avon area.
The role involves coordinating works orders, liaising with customers and contractors, and providing financial and administrative support to ensure repairs are completed efficiently and to agreed service levels.
Key Responsibilities of the Service Coordinator role:
- Manage works orders and CRM task workflows
- Liaise with customers and contractors to progress and resolve repairs
- Process invoices, valuations, payment schedules and purchase orders
- Monitor job progress, WIP levels and SLA performance
- Support contractor performance monitoring and reporting
- Respond to written and telephone enquiries and update systems accordingly
Ideal Candidate for the Service Coordinator role:
- Strong coordination and administration skills
- Experience in repairs, property, housing or a similar coordination role
- Confident using CRM systems and handling customer contact
- Organised, proactive and able to manage multiple priorities
For more information on the role, please contact reiss@kateandco.com or on 01217050077. Should your application be unsuccessful, your CV will be kept on file for future vacancies.
Service Coordinator in Stratford-upon-Avon employer: KCGroup
KC Group Recruitment is an excellent employer, offering a supportive work environment in Solihull where you can thrive as a Health and Safety Administrator. With flexible working hours and a focus on employee growth, you will have the opportunity to develop your skills while contributing to vital health and safety functions. The company values teamwork and provides a platform for meaningful engagement with both internal and external stakeholders, making it a rewarding place to work.
