At a Glance
- Tasks: Coordinate repairs, liaise with customers and contractors, and manage administrative tasks.
- Company: Join a dynamic Property Repairs team focused on customer satisfaction.
- Benefits: Earn £15 per hour with hybrid working and potential contract extension.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in property management while developing your coordination skills.
- Qualifications: Strong admin skills and experience in property or housing coordination.
The predicted salary is between 15 - 15 £ per hour.
We are seeking a Service Coordinator to support a busy Property Repairs team, delivering a customer‑focused approach to repairs management. This is a full‑time temporary 12‑week contract (with potential for extension) paying £15 per hour, working hybrid Monday–Friday, 9:00am–5:00pm in the Stratford Upon Avon area.
The role involves coordinating works orders, liaising with customers and contractors, and providing financial and administrative support to ensure repairs are completed efficiently and to agreed service levels.
Key Responsibilities of the Service Coordinator role:
- Manage works orders and CRM task workflows
- Liaise with customers and contractors to progress and resolve repairs
- Process invoices, valuations, payment schedules and purchase orders
- Monitor job progress, WIP levels and SLA performance
- Support contractor performance monitoring and reporting
- Respond to written and telephone enquiries and update systems accordingly
Ideal Candidate for the Service Coordinator role:
- Strong coordination and administration skills
- Experience in repairs, property, housing or a similar coordination role
- Confident using CRM systems and handling customer contact
- Organised, proactive and able to manage multiple priorities
Service Coordinator employer: KCGroup
Join a leading UK manufacturer renowned for its commitment to quality and innovation, where you will thrive in a collaborative and supportive work environment. Located in Solihull, this role offers competitive pay and the chance to contribute to a market-leading business while enjoying opportunities for personal and professional growth.
