At a Glance
- Tasks: Manage complex complaints and ensure fair outcomes for customers.
- Company: Join KCGroup, a high-performance team in Coventry.
- Benefits: Flexible hours, supportive environment, and potential for extension.
- Other info: Great opportunity for personal growth and career development.
- Why this job: Make a real difference by resolving customer issues effectively.
- Qualifications: Strong communication skills and ability to handle high-volume cases.
The predicted salary is between 30000 - 40000 £ per year.
KCGroup is looking for a Complaints Officer (Stage Two) to join their high-performance team. The role, located in Coventry, can be full-time or part-time with flexible hours offered. The successful candidate will manage complex complaints while ensuring fair outcomes for customers.
Responsibilities include:
- Handling high-volume cases
- Liaising with stakeholders
- Maintaining quality standards
Join a supportive and driven team with opportunities for extension beyond the initial 12-week period.
Stage Two Complaints Officer – Housing (Temp, Flexible Hours) in Coventry employer: KCGroup
KCGroup is an excellent employer that values flexibility and employee well-being, offering both full-time and part-time options for the Stage Two Complaints Officer role in Coventry. With a supportive work culture and a focus on professional growth, employees are encouraged to develop their skills while managing complex cases in a high-performance environment. The opportunity for contract extension beyond the initial 12 weeks further highlights KCGroup's commitment to fostering long-term careers.
