At a Glance
- Tasks: Support sales teams and provide exceptional customer service in a dynamic environment.
- Company: Thriving manufacturing and design business near Yardley, Birmingham.
- Benefits: Hybrid working, competitive salary, and a permanent contract.
- Other info: Perfect for those from logistics, order processing, or sales support backgrounds.
- Why this job: Join a growing team and make a real difference in customer interactions.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
We have partnered with a flourishing manufacturing and design business near the Yardley area of Birmingham who are looking to recruit for a Project Support Administrator to join their growing team on a permanent basis. As a Project Support Administrator, you will be working with the internal and external sales team to provide support to a designated Area Sales Manager and take care of external customers, giving outstanding customer service.
Key Duties as a Project Support Administrator:
- To answer the telephone and assist with general enquiries
- Process architect/contractor sample requests, including web requests as required by Area Sales Manager
- Order in samples from suppliers as required
- Produce pricing quotations
- Process factory registrations and reservations
- Provide product specific data sheets as requested
- Continuously updating and maintaining an accurate CRM database in SAP of project
- Use Microsoft Teams to store project specific sales data to support project enquiries in SAP
- Ensure accurate use of Outlook, Teams & SAP to ensure all client appointments are logged & follow up calls/emails planned
- Compose letters/e-mails as requested
Key Skills and Experience Required:
- Previous experience within a similar role
- Outstanding communication and interpersonal skills, both written and verbal
- Highly motivated self-starter, with a positive, professional attitude, strong work ethic, and critical attention to detail
- Evidence of strong analytical skills and strategic thinking
- High degree of personal integrity and professional accountability
- Previous use of SAP would be an advantage but not essential
- Good working knowledge of Microsoft applications
Ideal for candidates from Warehouse Administration, Logistics Administration, Order Processing, Customer Service or Sales Support backgrounds.
Key Info:
- Hybrid working
- £28,000 - £30,000 salary
- Located near Yardley in Birmingham
- Permanent contract
Project Support Administrator in Birmingham employer: KCGroup
Join a leading UK manufacturer renowned for its commitment to quality and innovation, where you will thrive in a collaborative and supportive work environment. Located in Solihull, this role offers competitive pay and the chance to contribute to a market-leading business while enjoying opportunities for personal and professional growth.
