At a Glance
- Tasks: Run the clubhouse, bar, and café while creating a welcoming atmosphere.
- Company: Join a popular leisure complex with a vibrant team culture.
- Benefits: Competitive salary of £35,000pa and permanent contract.
- Other info: Work evenings and weekends in a lively environment near Kings Norton.
- Why this job: Lead a dynamic team and enhance customer experiences at exciting events.
- Qualifications: Management experience and excellent communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
We have partnered with a popular leisure complex near Kings Norton who are looking to recruit for a
Clubhouse & Hospitality Manager to join their growing team on a permanent basis.
We’re looking for an experienced, energetic and hands-on individual to run the day-to-day hospitality operation at their busy venue.
This is a fantastic opportunity for someone who enjoys creating a welcoming atmosphere for members, supporters and visitors while managing a successful bar and café operation.
The role will be working evenings and weekends and managing a team of 10 part time staff.
Main duties of the Clubhouse & Hospitality Manager
- Manage the daily running of the clubhouse, bar and café.
- Recruit, train and lead the hospitality team.
- Prepare staff rotas and manage labour costs.
- Ensure outstanding customer service.
- Manage stock ordering, stock control and minimise wastage.
- Organise and promote matchday hospitality, private functions and events.
- Ensure compliance with licensing, food hygiene and health & safety regulations.
- Work closely with the football club management to help grow revenue and improve the customer experience.
Key Skills
- Previous experience within a similar role
- Management experience is essential
- Outstanding communication and interpersonal skills, both written and verbal
- Highly motivated self-starter, with a positive and professional attitude
- Ability to work independently and as part of a wider team
Key Info
- Located near Kings Norton
- Weekends and evenings
- Permanent contract
- #J-18808-Ljbffr
Clubhouse & Hospitality Manager in Birmingham employer: KCGroup
Join a leading UK manufacturer renowned for its commitment to quality and innovation, where you will thrive in a collaborative and supportive work environment. Located in Solihull, this role offers competitive pay and the chance to contribute to a market-leading business while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Clubhouse & Hospitality Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KCGroup. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KCGroup
Don't be shy about reaching out to KCGroup directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Clubhouse & Hospitality Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KCGroup and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KCGroup
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
