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- Tasks: Coordinate taxi operations, manage bookings, and ensure compliance for drivers and vehicles.
- Company: Expanding taxi and passenger transportation business in East London/Essex.
- Benefits: Dynamic office environment, supportive owner, and varied work responsibilities.
- Why this job: Join a growing team and play a key role in efficient transport logistics.
- Qualifications: Experience in transport or logistics, strong organisational skills, and car ownership required.
- Other info: Office-based role with potential non-standard hours; great for multitaskers!
The predicted salary is between 24000 - 28000 £ per year.
Our client runs a busy, expanding taxi and passenger transportation business. The work covers both residential and commercial taxi fare work as well as contracted work for councils, local authorities, schools and medical providers such as hospitals. The drivers take passengers to work, airports, shops, education facilities, as well as to doctors' surgeries and hospitals. Often there are dedicated, licensed passenger assistants on board to look after patients or vulnerable passengers. The business is expanding and there are great growth prospects. This means an efficient, experienced Taxi Operations executive is now needed to take the volume of incoming calls and inquiries. You need to have relevant experience within a taxi firm to understand the terminology and requirements.
The Taxi Operations Executive will coordinate all the drivers and passenger requirements and run the booking system efficiently. They will also administer the day-to-day operations of the business. There are compliance requirements to be maintained and you will be checking drivers are insured, have up-to-date MOTs, have their cars serviced when required and have all the legal paperwork needed to be a licensed taxi/minicab driver. This position plays a crucial role in ensuring the smooth and efficient operation of the office environment. This position involves volume call handling as well as a variety of administrative and clerical tasks to support the overall functioning of the logistics and transportation of people.
Requirements:
- Provide administrative support to get vehicles from A to B efficiently and profitably.
- Coordinate and schedule appointments for drivers and transport managers.
- Organise rotas and schedules for pick-ups and delivery.
- Prepare quotes for new business and give prices.
- Assist in the preparation and distribution of internal and external communications.
- Take calls and distribute jobs appropriately to drivers.
- Oversee office organisation and co-ordinate staff rotas for 24x7 shifts.
- Manage office facilities, including liaising with service providers.
- Ensure all drivers and cars are compliant, legal and up to date.
- Check for current MOTs, drivers' licenses, insurance, car tax etc.
- Maintain accurate and up-to-date records, both electronic and physical.
- Assist in data entry, data analysis, and report generation as needed.
- Ensure that travel expenses are recorded and processed promptly.
- Assist in the onboarding process for new employees.
- Maintain employee records and assist with HR-related tasks.
Additional Requirements:
- Proficient in Microsoft Office Suite (Word, Outlook).
- Car owner & driver needed for this role for local client visits.
- Ideally from a relevant background of transport, logistics, parcels, minicabs, taxis.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal abilities.
- This is office based and may involve non-standard working hours initially.
Benefits:
- Great busy office working environment.
- Supportive owner.
- Varied work.
Taxicab Administrator in Romford employer: KC Recruitment
Contact Detail:
KC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Taxicab Administrator in Romford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the taxi and transport industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for a Taxicab Administrator role and practice your answers. Show them you know your stuff about compliance and operations.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and goals. Use our website to find roles that excite you and fit your experience in the taxi sector.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what they want in a Taxicab Administrator.
We think you need these skills to ace Taxicab Administrator in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Taxicab Administrator role. Highlight your relevant experience in taxi operations and compliance, and don’t forget to mention your organisational skills and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of the taxi industry and how your skills can help streamline operations.
Showcase Your Communication Skills: Since this role involves a lot of call handling and coordination, make sure to highlight your excellent communication and interpersonal abilities in your application. We want to see how you can effectively manage relationships with drivers and clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our expanding team!
How to prepare for a job interview at KC Recruitment
✨Know Your Stuff
Make sure you brush up on the terminology and requirements specific to the taxi industry. Familiarise yourself with compliance regulations, driver documentation, and the booking system. This will show that you’re not just interested in the role but also understand the ins and outs of the business.
✨Show Off Your Organisational Skills
Since this role involves coordinating schedules and managing multiple tasks, be ready to discuss your organisational strategies. Prepare examples from your past experience where you successfully managed rotas or handled a high volume of calls. This will demonstrate your ability to thrive in a busy environment.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions. This will highlight your interpersonal skills and ability to work well with drivers and clients alike.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving abilities. Think about potential challenges you might encounter in the role, such as handling a driver’s compliance issue or managing a last-minute schedule change. Prepare your responses to showcase your critical thinking and adaptability.
