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- Tasks: Lead exciting tours and engage visitors with fascinating cave stories.
- Company: Join the award-winning Kents Cavern team in beautiful Torquay.
- Benefits: Seasonal work with flexible hours, perfect for students.
- Other info: Dynamic environment with opportunities to meet new people.
- Why this job: Share your passion for history while having fun outdoors.
- Qualifications: Must be 18+, with great communication skills and a friendly attitude.
The predicted salary is between 20000 - 25000 £ per year.
Kents Cavern is an award-winning tourist attraction and renowned prehistoric site situated in Torquay, Devon. We are currently looking for a new tour guide to join our dynamic and friendly team here at Kents Cavern.
As part of the job as a Kents Cavern Tour Guide, you will be required to familiarise yourself with the information associated with the cave and our health and safety procedures. This role is principally concerned with entertaining and leading visitors of all ages on guided tours around the cave system. However, outside of the caves, you are expected to undertake retail shop operations, ticketing, and other customer service-related operations. Additionally, you are expected to undertake site cleaning and maintenance duties, as directed. You will also be expected to keep the children’s activity area and woodlands safe and clean.
Excellent interpersonal and customer service skills, a smart appearance, and a confident approach to dealing with the public are essential. You will be required to wear a uniform that is provided. Please note: Minimum age for this job role is 18 and above.
Outline of Duties:
- Guiding (4 to 6) 45-minute presentations around the cave per day.
- Carrying out daily safety checks around the site.
- Sweeping the paths and patio areas.
- Litter-picking the site and car park.
- Maintaining the cleanliness of toilet facilities.
- Maintaining and clearing site bins and wastage.
- Ticketing.
Tour Guide employer: KC - Guiding
Contact Detail:
KC - Guiding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Guide
✨Tip Number 1
Get to know Kents Cavern inside out! Familiarise yourself with the cave's history and health and safety procedures. The more you know, the more confident you'll be when leading those tours!
✨Tip Number 2
Show off your personality! As a tour guide, it's all about engaging with visitors. Practice your storytelling skills and think of fun ways to make the tours memorable for everyone.
✨Tip Number 3
Dress to impress! A smart appearance is key, so make sure you’re looking sharp in your uniform. It sets the tone for professionalism and helps build trust with visitors.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It shows you're keen and ready to join our friendly team at Kents Cavern!
We think you need these skills to ace Tour Guide
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, make sure you know all about Kents Cavern and the role of a Tour Guide. Familiarise yourself with the cave's history and the health and safety procedures. This will help you show us that you're genuinely interested and ready to engage with our visitors.
Show Off Your Personality: As a Tour Guide, you'll be entertaining visitors, so let your personality shine through in your application! Use a friendly tone and share any relevant experiences that highlight your interpersonal skills. We want to see how you can connect with people of all ages.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid long-winded sentences and focus on what makes you a great fit for the role. Highlight your customer service experience and any relevant skills that match the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at KC - Guiding
✨Know Your Cave Inside Out
Familiarise yourself with all the fascinating details about Kents Cavern. Brush up on the history, geology, and any interesting anecdotes that can engage visitors. The more you know, the more confident you'll feel when leading tours!
✨Show Off Your People Skills
As a tour guide, you'll be interacting with people of all ages. Practice your communication skills and think about how to make your presentations engaging. Consider role-playing with friends or family to get comfortable with speaking in front of an audience.
✨Dress to Impress
Since you'll be wearing a uniform, ensure it’s clean and well-presented. A smart appearance goes a long way in making a good first impression. It shows that you take the role seriously and are ready to represent Kents Cavern professionally.
✨Prepare for Customer Service Scenarios
Think about potential customer service situations you might face, like handling ticket sales or addressing visitor queries. Be ready to demonstrate your problem-solving skills and how you would keep the experience enjoyable for everyone.