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- Tasks: Strengthen client relationships and drive growth strategies in a dynamic professional services environment.
- Company: Leading professional services firm with a high-performing Client Relationships team.
- Benefits: Competitive salary, full-time role, and opportunities for professional development.
- Why this job: Shape client development strategies and make a real impact on client experiences.
- Qualifications: Experience in client relationship management and strong communication skills.
- Other info: Collaborative culture with opportunities for career advancement.
The predicted salary is between 55000 - 55000 £ per year.
Location – Birmingham
Salary – 55k
Full time, permanent
We are partnering with a leading professional services firm to recruit a Client Relationship Manager into their high-performing Client Relationships team. This is a key role focused on strengthening and growing relationships with priority clients, while embedding best practice across the business.
Working closely with senior stakeholders, you will support the onboarding, development, and expansion of strategic client accounts. This is an excellent opportunity for someone who thrives in a relationship-driven, insight-led environment and is passionate about delivering exceptional client experiences.
As Client Relationship Manager, you will play a central role in shaping and delivering client development strategies. You will collaborate with senior relationship leaders and cross-functional teams to ensure client plans align with wider business objectives and drive measurable growth.
Key Responsibilities- Partner with Client Partners and account teams to drive client development initiatives
- Coordinate client strategy meetings, capturing and tracking key actions
- Develop and maintain relationship management tools such as account plans, client reports, and relationship maps
- Support and deliver client listening initiatives, embedding insights into client strategies
- Build strong relationships with key client stakeholders
- Monitor client, competitor, and industry trends to inform strategic decisions
- Identify and support opportunities for revenue growth
- Assist with secondment programmes, including briefings and feedback processes
- Support delivery of client events, panel sessions, and development initiatives
- Provide training on client relationship tools and best practices
- Contribute to internal communications around client activity and successes
- Promote a client-centric culture across the organisation
- Collaborate with business development teams to align client and growth strategies
- Experience in client relationship management within a professional services environment
- Strong understanding of client planning and market research
- Highly organised with excellent attention to detail
- Strong written and verbal communication skills
- Confident stakeholder manager, able to influence at all levels
- Commercially aware and solutions-focused
- Able to work independently and manage multiple priorities
- Proficient in MS Office and CRM systems (InterAction experience beneficial)
Client Development Manager in Birmingham employer: KC Group Recruitment
Contact Detail:
KC Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Development Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that Client Development Manager role!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their values and how they approach client relationships. This will help you tailor your answers and show them you’re the perfect fit for their team.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share specific examples of how you've successfully managed client relationships in the past. Highlight your ability to influence stakeholders and drive growth – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Client Development Manager position!
We think you need these skills to ace Client Development Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Development Manager role. Highlight your experience in client relationship management and any relevant achievements that showcase your ability to strengthen client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about client development and how your skills align with our needs. Be sure to mention specific experiences that demonstrate your insight-led approach.
Showcase Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KC Group Recruitment
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can strengthen those relationships and drive client development initiatives.
✨Showcase Your Communication Skills
As a Client Development Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with stakeholders in the past. Be ready to discuss how you’ve influenced decisions and built rapport with clients.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple priorities by sharing specific examples from your previous roles. Discuss tools or methods you use to stay organised, especially when coordinating client strategy meetings or tracking key actions.
✨Be Insight-Driven
Prepare to discuss how you’ve used market research and client insights to inform strategies. Show that you’re not just reactive but proactive in identifying opportunities for revenue growth and enhancing client experiences.