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For Companies At a Glance
- Tasks: Be the go-to person for IT support, solving issues via phone and email.
- Company: Join a dynamic joint venture in maritime services based in Portsmouth.
- Benefits: Enjoy a competitive salary, career development, and holiday leave.
- Why this job: Kickstart your career in IT while helping others solve tech problems.
- Qualifications: Experience in a Service Desk environment and strong customer service skills.
- Other info: Great opportunity for growth in a fast-paced, supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic joint venture in maritime services is seeking an IT Service Desk Agent in Portsmouth. This role involves acting as the first point of contact for IT issues, providing support via phone and email, and assisting with common problems like password resets and software installations.
Candidates should have experience in a Service Desk environment and strong customer service skills.
This position offers a competitive salary and various employee benefits including career development opportunities and holiday leave.
IT Service Desk Specialist in Portsmouth employer: KBS Maritime
Contact Detail:
KBS Maritime Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Specialist in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the maritime services sector or IT community. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews! Brush up on common IT Service Desk scenarios, like troubleshooting software issues or handling customer queries. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm for the role shines through. Employers love candidates who are not just qualified but also genuinely excited about the opportunity.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows you're keen and professional, which is exactly what they want in an IT Service Desk Specialist.
We think you need these skills to ace IT Service Desk Specialist in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a Service Desk environment. We want to see how your skills match the role, so don’t be shy about showcasing your customer service prowess!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Service Desk Specialist role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Relevant Skills: When filling out your application, make sure to mention specific skills that relate to the job description, like handling password resets or software installations. We’re looking for candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KBS Maritime
✨Know Your Tech
Brush up on common IT issues like password resets and software installations. Be ready to discuss your experience in a Service Desk environment, as this will show you understand the role and can hit the ground running.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues effectively and kept users informed throughout the process.
✨Practice Your Communication Skills
Since you'll be the first point of contact for IT issues, practice explaining technical concepts in simple terms. This will help demonstrate your ability to communicate clearly with users who may not be tech-savvy.
✨Show Enthusiasm for Learning
Express your eagerness to develop your skills and grow within the company. Mention any relevant courses or certifications you're interested in pursuing, as this shows you're committed to your professional development.
