Service Delivery Scheduling Planner in Portsmouth

Location: HM Naval Base, Portsmouth

Service Area: Service Delivery

Hours of Work: 37 hours per week

Salary: up to £32,500

Security Clearance: Eligibility required

What you'll be doing

As a key part of our Service Centre delivery model, you’ll take ownership of planning, scheduling, and coordinating both planned maintenance and reactive activities that keep Portsmouth Naval Base operating safely and efficiently. Your focus will be on optimising resources, minimising disruption, and ensuring full compliance with statutory, regulatory, and contractual requirements.

You’ll plan and schedule all service delivery tasks using our CAFM and scheduling tools, adapting quickly to changing priorities and operational demands. You’ll work closely with Team Leaders and Service Delivery Managers to ensure materials, equipment, and personnel are ready for each job — helping us hit our KPIs and first-time fix targets.

By maintaining an accurate and up‑to‑date planning board, communicating effectively with stakeholders, and proactively analysing trends, you’ll make sure our operations run smoothly and deliver excellent customer service. You’ll also play an active role in continuous improvement, supporting the evolution of our planning and forecasting processes as part of a collaborative, multi‑disciplinary team.

About you

You’ll be a highly organised, naturally proactive planner who enjoys bringing order to complex, fast‑moving environments. Adaptable and resilient, you’re comfortable re‑prioritising at short notice and confident in communicating clearly with a wide range of stakeholders.

You’ll be someone who takes pride in accuracy, structure, and efficiency — always looking for ways to improve processes, strengthen resource utilisation, and keep operations flowing effectively. Your approach is collaborative, constructive, and customer‑focused, and you thrive when working as part of a small, engaged team.

You’ll have:

• Proven experience in planning or scheduling within a complex operational, engineering, or service delivery environment.
• Familiarity with CAFM systems and/or ERP scheduling tools.
• A solid understanding of technical specifications and safe systems of work.
• Experience working in compliance‑driven environments (e.g. MOD or other safety‑critical settings).
• Excellent communication skills, with the ability to build open, honest, and effective working relationships.
• Strong organisational skills, a self‑motivated approach, and high personal standards.
• The ability to analyse operational data, adapt plans quickly, and support continuous improvement across scheduling processes.

You’ll get:

• A competitive salary
• 25 days holiday plus bank holidays
• Holiday purchase/sell scheme, following successful completion of probation period
• Early finish on a Friday
• Enhanced pension scheme
• Access to our internal benefits and discounts programme for all colleagues
• Cycle to work scheme
• Group income protection
• Flexible parental benefits (if applicable)
• Access to our Internal employee assistance network, giving you the opportunity to reach the heights of success within your new position.
• Continued professional career development
• Kudos reward opportunities (internal achievements scheme)
• Occupational Health & Wellbeing Services
• 50% off entry into the Historic Dockyard

Why join us

At KBS Maritime, we're not just another company – we're an exciting and dynamic joint venture between industry leaders BAE Systems and KBR. Our team is dedicated to providing Asset Management, Infrastructure Management, Energy Solutions and Alongside Services at His Majesty's Naval Base Portsmouth (HMNBP), the beating heart of the Royal Navy.

With almost two-thirds of the Royal Navy's surface ships stationed at HMNBP, working with KBS Maritime means being at the forefront of innovation and progress. We operate in a unique and fascinating environment, with a mix of historic dockyards and cutting-edge infrastructure that's unlike any other.

By delivering state of the art solutions to the Royal Navy, KBS Maritime offers the chance to work on projects that make a real difference to the safety, security, and sustainability of the UK's National Defence and Security. But it's not just about the work – at KBS Maritime, we believe in the value of our people. We have the ethos of a small business, which means we value and empower our team members to succeed.