At a Glance
- Tasks: Be the go-to person for users needing help with digital systems and services.
- Company: Join KBR, a leading company in digital operations.
- Benefits: Enjoy competitive pay, flexible working hours, and career development opportunities.
- Other info: Dynamic team environment with plenty of learning opportunities.
- Why this job: Kickstart your tech career by solving real-world problems and helping others.
- Qualifications: Basic technical knowledge and a passion for customer support.
The predicted salary is between 31500 - 38500 £ per year.
KBR in the United Kingdom is seeking a Digital Help Desk Analyst (Level 1) to be the first point of contact for users requiring support with digital systems and services within the PPP Digital Operations Team.
You will troubleshoot technical issues across software, hardware and configuration, and manage requests from a Service Catalogue.
You will record incidents in the Service Now system, escalate when needed, and work with specialists to resolve complex problems while maintaining SLAs.
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Digital Help Desk Analyst - First-Line Support in Warrington employer: KBR
As a Senior Quantity Surveyor with us, you'll join a dynamic team that values collaboration and professional growth, all while working on impactful civil and infrastructure projects in the UK. We offer a supportive work culture that encourages continuous improvement and provides opportunities for coaching and mentoring junior staff, ensuring you can develop your skills and advance your career. Our commitment to maintaining high standards in procurement and project management means you'll be part of a company that prioritises excellence and innovation in every aspect of its operations.
