At a Glance
- Tasks: Deliver engaging training and support services across teams to enhance performance.
- Company: Join KBR, a leader in innovative Estates Intelligence solutions.
- Benefits: Gain valuable experience in a supportive and diverse environment.
- Other info: Be part of a collaborative culture that values diversity and innovation.
- Why this job: Make a real impact by optimising training and support for our clients.
- Qualifications: Strong knowledge of training methodologies and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
KBR has developed and implemented an innovative, cost effective Estates Intelligence solution. The Estates Intelligence solution empowers our clients to accomplish strategic objectives by optimising insight into estate activity and performance in an evolving FM market. As part of the ongoing growth, KBR is actively recruiting to expand its team to deliver current and future Estates Intelligence contracts.
We are currently seeking a dedicated and skilled Training & Support Services Specialist to join our Estates Intelligence team. As a Training & Support Services Specialist, you will work closely with the Training & Support Services Manager to deliver comprehensive training and support services across all teams within the business unit. Your role will involve engaging with various stakeholders, creating and delivering training materials, maintaining quality standards, and providing valuable insights into effective training methodologies.
Key Responsibilities:- Collaborate with teams within the Estates Intelligence unit and key client stakeholders to understand their training and quality requirements.
- Develop, deliver, and maintain training materials, processes, and matrices.
- Ensure high-quality standards are maintained and training requirements are met.
- Stay up-to-date with training mediums and methodologies to provide innovative training solutions.
- Support the Estates Intelligence team in all aspects of services, including processes, procedures, compliance, systems, and training.
- Mentor and provide support to Training & Quality Assurance Operators for their development and growth.
- Strong knowledge of training and quality methodologies, processes, tools, and techniques.
- Excellent ability to deliver training sessions using various mediums (in person, workshops, one-on-one, remote, videos, etc.) based on the subject matter.
- Effective communication and interpersonal skills to collaborate with cross-functional teams.
- Exceptional organizational and analytical skills to manage multiple priorities.
- Ability to work under pressure and meet tight deadlines.
- Experience in mentoring or supporting team members.
- Excellent verbal and written communication skills, including training material development and delivery.
- Proven ability to creatively explain basic, complex, and extensive problems and challenges.
- Expertise in training and quality methodologies and best practices.
- Exemplary interpersonal skills.
- Expert-level knowledge of systems, procedures, compliance, and regulations related to all NSH operations.
- Proficiency in Microsoft Office and all NSH operations software.
If you are a motivated individual with a strong passion for training and support services, we invite you to apply for the Training & Support Services Specialist position. Join our team and contribute to the success of our training initiatives, ensuring the highest quality standards are met.
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Training & Support Services Specialist (12 month FTC) in Swindon employer: KBR
KBR is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture where diverse perspectives are valued. As a Training & Support Services Specialist, you will have the opportunity to engage with various teams, develop innovative training solutions, and contribute to a Zero Harm culture, all while being part of a company committed to inclusivity and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Training & Support Services Specialist (12 month FTC) in Swindon
✨Tip Number 1
Network like a pro! Reach out to current employees at KBR or in the Estates Intelligence field on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to training methodologies and quality assurance. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your creativity! When discussing your training materials, think outside the box. Share examples of innovative training solutions you've implemented before – it’ll make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Training & Support Services Specialist (12 month FTC) in Swindon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training & Support Services Specialist role. Highlight your relevant experience in training methodologies and quality assurance, as this will show us you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences where you've successfully delivered training or supported team members. This helps us see how you can contribute to our Estates Intelligence team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it's relevant to the role, and make sure your passion for training shines through!
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it more efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at KBR
✨Know Your Training Methodologies
Make sure you brush up on various training methodologies and quality assurance processes. Be ready to discuss how you've applied these in past roles, as this will show your expertise and understanding of the field.
✨Engage with Stakeholders
Prepare to talk about your experience collaborating with different teams and stakeholders. Think of specific examples where you successfully identified training needs and delivered tailored solutions that met those requirements.
✨Showcase Your Communication Skills
Since effective communication is key for this role, practice explaining complex concepts in simple terms. You might even want to prepare a mini training session to demonstrate your delivery style and adaptability to different mediums.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple priorities and meet tight deadlines. Share examples of how you've organised training sessions or projects, highlighting your ability to maintain high-quality standards under pressure.
