At a Glance
- Tasks: Lead a global team managing network, voice, and audiovisual services across multiple regions.
- Company: Join KBR, a leader in innovative solutions for government and industry clients.
- Benefits: Enjoy competitive pay, professional development, and hybrid working options.
- Other info: Opportunities for travel and career growth in a dynamic environment.
- Why this job: Make a real impact by driving cutting-edge technology and operational excellence.
- Qualifications: Experience in enterprise networking and strong leadership skills required.
The predicted salary is between 66150 - 80850 £ per year.
Title
Global Network, Voice and Audiovisual Operations Manager
About the Role
The Global Network, Voice and Audiovisual Operations Manager will lead a geographically distributed team responsible for enterprise LAN, WAN, wireless, internet, data centre networking, voice, unified communications, video conferencing and audiovisual services.
The role supports corporate offices, project locations, data centres, remote sites and restricted operating environments across multiple regions and time zones.
Reporting to the Director, Networks and Infrastructure, the successful candidate will be accountable for service availability, performance, capacity, security, resilience, lifecycle management, operational support and continuous improvement across the assigned portfolio.
Key Responsibilities
- Lead, develop and hold accountable a global team responsible for network, voice, unified communications, conferencing and audiovisual services.
- Oversee enterprise LAN, WAN, wireless, internet, data centre network and remote site connectivity services.
- Manage the operation and lifecycle of routers, switches, wireless infrastructure, software defined WAN platforms, network controllers and associated management technologies.
- Oversee data centre network services, including leaf and spine architectures, VXLAN, EVPN, routing, segmentation and high availability.
- Maintain reliable connectivity between data centres, offices, business partners, customer locations and remote sites.
- Oversee foundational network services within the assigned scope, including DNS, DHCP, IP address management and network time services.
- Partner with Cybersecurity on firewalls, secure remote access, network access control, VPN and secure access services.
- Lead enterprise voice and telecommunications services, including Microsoft Teams Phone or comparable platforms, SIP services, carriers, telephone numbers, voicemail and emergency calling.
- Oversee enterprise meeting room and audiovisual services, including conference rooms, boardrooms, training spaces, video conferencing, digital signage and room control systems.
- Establish operational standards, support models and technology profiles for different meeting room and audiovisual requirements.
- Maintain effective capacity, performance and service health reporting covering availability, latency, packet loss, wireless coverage, call quality and conferencing reliability.
- Lead the response to major network, voice and audiovisual incidents, ensuring effective recovery, communication, root cause analysis and corrective action.
- Manage carriers, circuit providers, audiovisual integrators, manufacturers and managed service providers.
- Support operating budgets, capital planning, telecommunications expenditure, licensing, renewals and cost optimisation.
- Provide operational leadership for carrier migrations, office openings and closures, data centre activity, acquisitions, divestitures and enterprise separation programmes.
About You
You will have substantial experience managing enterprise network and communications services within a large, complex or regulated organisation.
You should also demonstrate
- Experience leading geographically distributed infrastructure teams.
- Strong knowledge of enterprise routing, switching, wireless networking, WAN, internet and data centre networking.
- Experience with technologies such as Cisco Catalyst, Cisco Nexus and Cisco Meraki, or comparable enterprise platforms.
- Experience with SD-WAN, carrier networks, BGP, OSPF, MPLS, VPN, quality of service, DNS, DHCP and IP address management.
- Experience with Microsoft Teams Phone, Cisco collaboration technologies or comparable voice and conferencing platforms.
- Experience managing telecommunications carriers, circuit providers and audiovisual service partners.
- An understanding of enterprise audiovisual technologies, meeting room standards and operational support models.
- Strong IT service management, major incident, problem management and operational risk capabilities.
- Strong communication skills, with the ability to explain service risks and investment requirements to senior stakeholders.
Experience within engineering, government services, aerospace, defence or another highly regulated sector would be advantageous.
Relevant Cisco, Microsoft, ITIL or audiovisual certifications are also desirable.
- Location
- United Kingdom, based at the company’s
Leatherhead Campus , with hybrid working in accordance with KBR’s applicable policy.
The role supports global services across multiple regions and time zones.
Regular UK travel and occasional international travel will be required.
The successful candidate must have the right to work in the United Kingdom and may be required to obtain and maintain an appropriate level of security clearance.
KBR Company Information
When you become part of the KBR team, your opportunities are endless.
Through collaboration with our customers, we’re defining tomorrow’s challenges, then providing the solutions and services to overcome those challenges, always maintaining our commitment to total safety and reliability.
At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety.
With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions throughout their entire lifecycle, from planning and design to sustainability and maintenance.
Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.
Working at KBR means being rewarded for your contributions.
In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients.
We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration.
That is how we supply our clients with cutting-edge solutions and services.
As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.
- #LI-EF1
- #LI-HYBRID
Global Network, Voice and Audiovisual Operations Manager in Leatherhead employer: KBR
As a Senior Quantity Surveyor with us, you'll join a dynamic team that values collaboration and professional growth, all while working on impactful civil and infrastructure projects in the UK. We offer a supportive work culture that encourages continuous improvement and provides opportunities for coaching and mentoring junior staff, ensuring you can develop your skills and advance your career. Our commitment to maintaining high standards in procurement and project management means you'll be part of a company that prioritises excellence and innovation in every aspect of its operations.
StudySmarter Expert Advice🤫
We think this is how you could land Global Network, Voice and Audiovisual Operations Manager in Leatherhead
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like KBR and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like KBR.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Global Network, Voice and Audiovisual Operations Manager in Leatherhead
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at KBR.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at KBR.
How to prepare for a job interview at KBR
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
