Digital Help Desk Analyst (Level 1) in Warrington

Digital Help Desk Analyst (Level 1) in Warrington

Warrington Full-Time No working from home possible
KBR, Inc

At a Glance

  • Tasks: Be the go-to person for users needing help with digital systems and services.
  • Company: Join KBR, a leader in digital operations with a supportive team culture.
  • Benefits: Enjoy hybrid work, competitive pay, and opportunities for growth.
  • Other info: Work in a dynamic environment with exciting projects in Cumbria/Warrington.
  • Why this job: Kickstart your career in tech while making a real difference for users.
  • Qualifications: Experience with Windows 10/11, Microsoft 365, and strong communication skills.

KBR is seeking a Digital Help Desk Analyst (Level 1) to join the PPP Digital Operations Team. You will be the first point of contact for users needing support with digital systems and services, recording issues, triaging, and escalating where required.

The role requires experience with Windows 10/11, Microsoft 365 tools, and ITIL practices, with a focus on speed, accuracy and customer communication. Hybrid work pattern and on-site presence at Cumbria / Warrington securely support major projects.

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Digital Help Desk Analyst (Level 1) in Warrington employer: KBR, Inc

KBR, Inc. is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a strong commitment to employee development, we offer extensive growth opportunities in a hybrid work environment, allowing you to balance professional aspirations with personal life. Join us to lead impactful engineering programmes in a supportive atmosphere that values your expertise and contributions.

KBR, Inc

Contact Details:

KBR, Inc Recruitment Team

We think you need these skills to ace Digital Help Desk Analyst (Level 1) in Warrington

Windows 10/11
Microsoft 365 tools
ITIL practices
Customer Communication
Issue Recording
Triaging
Escalation Procedures