At a Glance
- Tasks: Lead IT teams to enhance digital platform services and ensure top-notch delivery.
- Company: Join KBR, Inc., a leader in digital services with a client-focused approach.
- Benefits: Competitive salary, professional development, and opportunities for travel.
- Other info: Work from Leatherhead HQ with great career growth potential.
- Why this job: Make a real impact by improving service delivery in a dynamic environment.
- Qualifications: Expertise in PaaS/IaaS and ITIL v4 certification required.
The predicted salary is between 60000 - 80000 £ per year.
KBR, Inc. is seeking a Digital Services Manager to oversee IT professionals responsible for managing and supporting digital platforms in Leatherhead. The role focuses on enhancing service delivery, ensuring reliability, and managing technical teams effectively.
The ideal candidate will have strong expertise in PaaS/IaaS solutions, experience in client-facing roles, and must hold an ITIL v4 qualification. The position involves regular attendance at the Leatherhead HQ and occasional travel to client sites.
Platform Services Lead — ITIL-driven & Client-Focused in Leatherhead employer: KBR, Inc
KBR, Inc. is an excellent employer that fosters a collaborative and innovative work culture in Leatherhead, where employees are empowered to enhance their skills and grow within the organisation. With a strong focus on professional development and a commitment to client satisfaction, KBR offers unique opportunities for career advancement while working with cutting-edge digital platforms in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Services Lead — ITIL-driven & Client-Focused in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at KBR or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching KBR's digital services and their approach to ITIL-driven solutions. Show us that you understand their needs and how your experience aligns with enhancing service delivery.
✨Tip Number 3
Practice your client-facing skills! Since this role is all about managing technical teams while keeping clients happy, be ready to share examples of how you've successfully navigated client relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Platform Services Lead — ITIL-driven & Client-Focused in Leatherhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with PaaS/IaaS solutions and client-facing roles. We want to see how your skills align with the Digital Services Manager position, so don’t be shy about showcasing your ITIL v4 qualification!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can enhance service delivery at KBR. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Leadership Skills:As a Platform Services Lead, you’ll need to manage technical teams effectively. In your application, highlight any previous leadership experiences and how you’ve successfully guided teams in the past. We’re all about collaboration here!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at KBR, Inc
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL v4 knowledge. Be ready to discuss how you've applied ITIL principles in past roles, especially in service delivery and reliability. This will show that you’re not just familiar with the framework but can also implement it effectively.
✨Showcase Your Client-Facing Experience
Prepare examples of how you've successfully managed client relationships in previous positions. Highlight specific situations where you enhanced service delivery or resolved issues for clients. This will demonstrate your ability to be client-focused, which is crucial for this role.
✨Understand PaaS/IaaS Solutions
Familiarise yourself with the latest trends and technologies in PaaS and IaaS. Be prepared to discuss how these solutions can benefit clients and improve service delivery. Showing that you’re up-to-date will impress the interviewers and prove your expertise.
✨Plan for Travel and Team Management
Since the role involves occasional travel and managing technical teams, think about how you would handle these aspects. Prepare to discuss your experience in leading teams remotely and how you ensure effective communication and collaboration, even when you're not on-site.
